Multi-brand automotive retailer with service, parts, and financing across São Paulo region
Grupo Carrera operates 45 dealership locations across São Paulo, the coast, Vale do Paraíba, Brasília, and Amazonas, representing eight automotive brands and managing over 1,500 used inventory units. The tech stack is enterprise-standard (Salesforce, ServiceNow, Power BI, Tableau) but hiring velocity is accelerating heavily toward sales (84 roles) and logistics (18 roles), while pain points cluster around ticket resolution, financial operations, and sales/logistics flow — suggesting internal process gaps outpacing system capability.
Grupo Carrera is a Brazilian automotive group founded in 2002, operating 45 dealership locations across five regions. The business spans new-vehicle sales (eight brands: Chevrolet, Nissan, Volkswagen, GWM | Haval, Zeekr, OMODA JAECO, GAC, Bajaj), used-vehicle inventory (over 1,500 units), workshop services, parts distribution, and ancillary services including insurance and financing. The 1,001–5,000 employee base supports a multi-location, multi-brand sales operation with growing logistics and field service demands.
Salesforce (Sales Cloud, Marketing Cloud), ServiceNow, HubSpot, Power BI, Tableau, Jira Service Management, GLPI, OTRS, plus Active Directory and Windows infrastructure.
Car subscription program launch, fiscal efficiency improvements, NBS software updates, ticket resolution efficiency, and training programs around manufacturer compliance and customer service.
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