Insurance claims and legal services provider for UK insurers and brokers
Carpenters Group operates a claims management and legal services business serving UK insurers, brokers, and MGAs. The company runs a 1,500-person operation with a tech stack anchored in Microsoft enterprise infrastructure (Azure, Intune, Exchange, Active Directory) and legacy telephony (Avaya Aura), combined with SQL and Python for backend work. Hiring is heavily skewed toward legal roles (57 of 64 active positions), signaling growth in case handling and legal delivery rather than platform modernization—a pattern consistent with their active projects around portal-to-fast-track conversion and multi-track caseload expansion.
Carpenters Group is a UK-based insurance claims and legal services partnership founded in 1994. The firm manages motor and non-motor claims, legal defence, personal injury services, and 24/7 first-notice-of-loss handling for insurers, brokers, and MGAs. With approximately 1,500 staff based across the UK, the company operates as a network of specialist teams led by industry professionals. Service lines include motor legal claims, serious and catastrophic injury handling, legal expenses insurance, credit hire, and subrogated recoveries. The firm positions itself as handling higher claim volumes than many competitors combined while maintaining a small-firm service model.
Microsoft Office, Azure, Intune, Active Directory, SQL, Python, Citrix Virtual Apps, VMware, and Avaya Aura telephony. Primary infrastructure is Microsoft 365 and Windows enterprise (10/11/Server).
Liverpool, England. The company employs approximately 1,500 staff across multiple UK locations and hires only within the United Kingdom.
Other companies in the same industry, closest in size