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Carpenters Group Tech Stack

Insurance claims and legal services provider for UK insurers and brokers

Legal Services Liverpool, England 1,001–5,000 employees Founded 1994 Partnership

Carpenters Group operates a claims management and legal services business serving UK insurers, brokers, and MGAs. The company runs a 1,500-person operation with a tech stack anchored in Microsoft enterprise infrastructure (Azure, Intune, Exchange, Active Directory) and legacy telephony (Avaya Aura), combined with SQL and Python for backend work. Hiring is heavily skewed toward legal roles (57 of 64 active positions), signaling growth in case handling and legal delivery rather than platform modernization—a pattern consistent with their active projects around portal-to-fast-track conversion and multi-track caseload expansion.

Tech Stack 25 technologies

Core StackIntune VMware Python Windows Server Active Directory Microsoft Office Git Azure Azure Entra ID Citrix Configuration Manager PowerShell SQL Windows 10 Windows 11 DNS DHCP Microsoft 365 Exchange Server 2016 Exchange Online VMware vCenter Citrix Virtual Apps and Desktops Avaya Aura Word Excel

What Carpenters Group Is Building

Challenges

  • High-volume caseload
  • Profit costs
  • Portal to fast track transition
  • Maximising recoveries within timescales
  • Managing complex personal injury claims
  • Maximizing recoverable costs
  • Maximising damages and costs
  • Improving processes
  • Write-offs
  • Improve case progression

Active Projects

  • Portal claims to fast track transition
  • Employment law training program
  • Apprentice development
  • Advocacy training program
  • Employment law legal helpline
  • Drive portal claims into fast track
  • Case management system improvement
  • Increase multi-track caseload
  • Portal claims to fastrack conversion
  • Multi-track caseload expansion

Hiring Activity

Accelerating65 roles · 30 in 30d

Department

Legal
57
Engineering
2
Support
2
Finance
1

Seniority

Senior
27
Mid
24
Junior
9
Manager
2
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About Carpenters Group

Carpenters Group is a UK-based insurance claims and legal services partnership founded in 1994. The firm manages motor and non-motor claims, legal defence, personal injury services, and 24/7 first-notice-of-loss handling for insurers, brokers, and MGAs. With approximately 1,500 staff based across the UK, the company operates as a network of specialist teams led by industry professionals. Service lines include motor legal claims, serious and catastrophic injury handling, legal expenses insurance, credit hire, and subrogated recoveries. The firm positions itself as handling higher claim volumes than many competitors combined while maintaining a small-firm service model.

HeadquartersLiverpool, England
Company Size1,001–5,000 employees
Founded1994
Hiring MarketsUnited Kingdom

Frequently Asked Questions

What tech does Carpenters Group use?

Microsoft Office, Azure, Intune, Active Directory, SQL, Python, Citrix Virtual Apps, VMware, and Avaya Aura telephony. Primary infrastructure is Microsoft 365 and Windows enterprise (10/11/Server).

Where is Carpenters Group headquartered?

Liverpool, England. The company employs approximately 1,500 staff across multiple UK locations and hires only within the United Kingdom.

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