The Caravan and Motorhome Club serves over one million members across a portfolio of owned and certified camping sites, generating £100M+ annual revenue. The hiring mix—weighted toward marketing, product, and support roles—reflects active work on membership acquisition, digital engagement, and yield management, while pain points around contact-centre capacity and forecasting signal operational scaling challenges typical of large membership organisations.
Notable leadership hires: Marketing Director, Commercial Head
The Caravan and Motorhome Club is a UK-based members organisation and tourism operator representing caravanners, motorhomers, and trailer-tent owners. It operates the largest privately-owned network of caravan and motorhome sites in the UK, alongside 2,500 smaller certified locations capped at five pitches each. The club provides accommodation, insurance, travel services, and member content to a base exceeding one million. Founded in 1907 and headquartered in East Grinstead, West Sussex, it operates as a privately held entity with 1,001–5,000 employees across marketing, operations, finance, support, and product functions.
The club runs SAP for enterprise systems, Windows and Active Directory for core infrastructure, Citrix Virtual Desktops for remote access, Avaya for telephony, and Google Workspace/Office 365 for productivity. Configuration Manager handles device management.
Active initiatives include yield management for site revenue, long-term product strategy for UK campsites, paid media campaigns, digital engagement services, member magazine content, and reporting enhancements. Membership growth and operational forecasting are core focus areas.
Other companies in the same industry, closest in size