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Birch Family Services Tech Stack
Special education and residential services for autism and developmental disabilities in NYC
Birch Family Services operates 30 locations across New York City providing educational, residential, and day support programs for people with autism and developmental disabilities. The organization runs a support-heavy workforce (48% in direct support roles) paired with healthcare and education staff, and is actively scaling residential capacity through new site development—indicating growth in community-based care. Core operational pain points center on regulatory compliance, staff coverage, and data collection systems.
Tech Stack 10 technologies
What Birch Family Services Is Building
◆Challenges
- Compliance with regulatory and funding sources
- Staff coverage gaps
- Designing effective data collection systems
- Ensuring learning environment meets standards
- Preventing hospitalization
- Incident reporting compliance
- Medication compliance
- Ensuring consistent program implementation
- Ensuring compliance with federal, state and local regulations
- Accurate medication records
▲Active Projects
- Develop administrative tools
- Opening new community residences
- School level planning
- Developing group curricula
- Designing effective data collection systems
- Developmental disabilities residential services start-up
- Site finding and screening
- Community habilitation staff action plans
- Cs quality improvement/risk management plan
- Amap certification process
Hiring Activity
Minimal420 roles · 40 in 30d
Department
Seniority
Notable leadership hires: Residential Director, Community Services Director, Deputy Director, Talent Acquisition Director
Company intelligence
