Specialty tea producer with 150+ varieties and iconic regional brands
Bigelow Tea is a 201–500-person manufacturer of flavored, traditional, green, herbal, and organic teas founded in 1945 and still family-owned. The tech stack is lean (AWS, Microsoft 365, Adobe Creative Suite, CrowdStrike) and the hiring mix reflects operational maturity: finance and HR dominate the open roles, with targeted moves in manufacturing and logistics — consistent with a company wrestling with supply-chain optimization (pallet configuration, freight cost, inventory accuracy) and working-capital efficiency rather than product-led growth.
Bigelow Tea manufactures and sells specialty teas across more than 150 varieties, including flavored, black, green, herbal, decaffeinated, and iced options. The company is headquartered in Fairfield, Connecticut, and remains 100% family-owned and operated since its founding. Active projects span HR modernization (SSO/Entra migration, compensation guidelines, salary administration) and supply-chain and packaging innovation (pallet optimization, new packaging concepts, AR-driven process audits). Current pain points center on working-capital management, freight costs, inventory accuracy, and receivables collection.
AWS, Microsoft 365 (Outlook, Excel, Word, PowerPoint, Active Directory, Entra), Adobe Creative Suite (Illustrator, Photoshop, InDesign, Premiere Pro, After Effects), Canva, CapCut, and CrowdStrike for security.
HR modernization (Entra migration, SSO, compensation programs), supply-chain optimization (pallet configuration, freight reduction, inventory accuracy), new packaging concepts, and process improvement via AR audits.
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