Municipal IT operations center for Hanau's public administration
BeteiligungsHolding Hanau (bhg.it) operates as the central IT service provider for the city of Hanau, managing infrastructure across 96 administrative sites with ~70 staff. The project pipeline reveals a shift toward operational maturity: disaster recovery, structured monitoring, and ITIL-based security processes dominate current work, while pain points (slow incident response, monitoring gaps, Citrix optimization) signal infrastructure under strain. The hiring mix—14 engineering roles against 1 ops and 1 security—suggests engineering remains stretched relative to operational demand.
BeteiligungsHolding Hanau is a municipal holding company that manages approximately 20 city-owned or city-adjacent organizations in Hanau, Germany (population ~100,000). The subsidiary bhg.it operates as the primary IT service delivery arm, providing infrastructure management, helpdesk support, and solution consulting to the city administration and related entities. The organization runs a hybrid stack spanning Citrix virtualization, VMware hypervisor platforms, Active Directory identity management, SQL Server and Oracle databases, and Microsoft 365 cloud services, supported by backup (Commvault), security (Checkpoint, Fortinet), and monitoring tools (Tenable One, Wireshark). Current operational focus includes disaster recovery hardening, monitoring standardization, and security process formalization under ITIL frameworks.
A municipal holding company managing ~20 city-owned organizations in Hanau, Germany. Its IT subsidiary (bhg.it) serves as the central IT provider for the city administration and affiliated entities, supporting 96 sites with ~70 staff.
Citrix and VMware for virtualization; Windows Server, Active Directory, SQL Server, and Oracle Database for infrastructure; Microsoft 365 and Azure AD for cloud services; Commvault for backup; Checkpoint and Fortinet FortiGate for security; Tenable One for vulnerability scanning.
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