Cloud contact center and unified communications platform for Middle East enterprises
Bevatel operates a cloud-native contact center platform serving regional enterprises across the Gulf and broader Middle East. The tech stack reveals a services-heavy organization: React/Angular frontend, Laravel/PHP backend, Kubernetes orchestration, and deep Zoho CRM integration — indicating a tightly coupled contact center + CRM play rather than a standalone comms platform. Current hiring focuses on engineering and marketing roles in Egypt, with active projects spanning Zoho automation, legacy system migration, and AI-driven content generation for GCC markets, suggesting operational scaling and regional product expansion.
Notable leadership hires: Test Lead
Bevatel delivers cloud-based contact center and unified communications solutions designed for enterprises across Saudi Arabia, the Gulf Cooperation Council, and broader Middle East regions. The platform consolidates call center operations, messaging, and customer interactions—including WhatsApp Business API and omnichannel capabilities—on a single interface with Arabic-first design and local infrastructure. Founded over a decade ago and fully licensed in Saudi Arabia, the company operates from Riyadh with additional offices in Bahrain, Egypt, and UAE, serving mid-market and enterprise customers in financial services, eCommerce, and other sectors requiring high-volume contact center capabilities.
Frontend: React, Angular, Vue.js. Backend: Laravel, PHP. Infrastructure: Kubernetes, Helm, RabbitMQ, Redis. Database: MySQL. Integration layer: Zoho CRM. Observability and SEO: Google Search Console, Ahrefs, SEMrush.
Active projects include Zoho CRM module integration, automation tool implementation, legacy data migration, B2B strategy and Gulf market expansion, AI-powered search optimization, AI visual and video content generation for GCC markets, and technical SEO optimization.
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