BlueCross BlueShield of Tennessee Tech Stack

Regional health plan serving Tennessee with 70+ years of local operations

Insurance Chattanooga, TN 5,001–10,000 employees Founded 1945 Nonprofit

BlueCross BlueShield of Tennessee is a nonprofit health plan built on a legacy Microsoft stack (C#, SQL Server, .NET, WPF) paired with heavy Salesforce Health Cloud and UiPath automation tooling. Current hiring is anchored in healthcare roles (18 openings) with smaller engineering (5) and security (2) footprints, suggesting operational maturity focused on claims processing, member services, and compliance rather than platform innovation. Active projects around RPA scaling, population health coordination, and utilization analytics reflect a healthcare operator managing cost and quality across a regional membership.

Tech Stack 40 technologies

Core StackVisual Studio C# SQL Server Python .NET BigQuery Windows Server Azure DevOps Apex Salesforce WPF XAML Microsoft Office VBA VB.NET XML UiPath Orchestrator UiPath Insights CyberArk UiPath Excel Outlook Word PowerPoint Salesforce Health Cloud Salesforce Marketing Cloud OmniStudio Vlocity REST SOAP+10 more

What BlueCross BlueShield of Tennessee Is Building

◆Challenges

Reducing risk
Underwriting operations improvement
System capabilities improvement
Ensuring reliability of critical business functions
Claim denial interpretation
Ensuring member safety in community settings
Managing stakeholder demands
Improving medical utilization cost
Ensuring consistency of medical necessity determinations
Improving timeliness of appeals reviews

▲Active Projects

Rpa/intelligence automation solutions
Rpa programs at scale
Choices program support
Population health coordination
Qvidian database library development and maintenance
Geographic accessibility and utilization analysis
Network access database content management
Inter-reviewer reliability methodology development
Clinical metrics analysis for medical management
Committee leadership for utilization cost and quality objectives

Hiring Activity

Accelerating35 roles · 15 in 30d

Department

Healthcare

Engineering

Finance

Security

Data

Legal

Marketing

Ops

Seniority

Mid

Manager

Senior

Junior

Lead

Principal

Director

Intern

Notable leadership hires: Medical Director, Operations Team Lead

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About BlueCross BlueShield of Tennessee

BlueCross BlueShield of Tennessee is Tennessee's largest health plan, serving employers, individuals, and families across the state as a locally governed, independent nonprofit within the BlueCross BlueShield Association network. Founded in 1945, the organization operates with approximately 6,000 employees based in Chattanooga and has built operations around claims processing, medical management, and member support. The company uses Salesforce Health Cloud for member relationships, UiPath for process automation at scale, and a traditional Microsoft backend for core underwriting and claims systems. Current operational priorities include reducing medical utilization costs, improving claims appeal timeliness, and ensuring consistency in medical necessity determinations across underwriting teams.

HeadquartersChattanooga, TN

Company Size5,001–10,000 employees

Founded1945

Hiring MarketsUnited States, Finland

Frequently Asked Questions

What technology does BlueCross BlueShield of Tennessee use?

Core stack: C#, SQL Server, .NET, WPF for internal systems; Salesforce Health Cloud and Salesforce Marketing Cloud for member engagement; UiPath for RPA and process automation; BigQuery for analytics; Azure DevOps for deployment.

Where is BlueCross BlueShield of Tennessee headquartered?

Chattanooga, Tennessee. The organization is an independent, locally governed health plan with ~6,000 employees across Tennessee and hiring also in Finland.