Omnichannel beauty and home fragrance retailer with 1,800+ U.S. stores
Bath & Body Works operates a large, store-centric retail footprint powered by legacy enterprise systems (SAP, Salesforce, Snowflake for analytics) and heavy manual workflows (VBA, Excel, Access). The hiring mix is almost entirely sales and operations roles—1,286 of 1,371 open positions are in sales—reflecting a labor-intensive retail model. Pain points cluster around execution, talent retention, and floor-set optimization, suggesting operational friction in translating corporate strategy into consistent in-store performance.
Notable leadership hires: Digital Art Director, Regional Sales Director
Bath & Body Works is a publicly traded beauty and home fragrance retailer founded in 1990 and headquartered in Columbus, Ohio. The company operates more than 1,800 company-operated stores across the U.S. and Canada, plus approximately 425 international franchised locations and an e-commerce platform. Core product categories include fine fragrance mists, body lotions and creams, 3-wick candles, home diffusers, and hand soaps. The company serves over 10,000 employees globally and operates a U.S.-based supply chain supporting both owned and franchised channels.
Core systems include SAP (ERP), Salesforce (CRM), Snowflake (data warehouse), and Power BI + Tableau for analytics. Design and creative work runs on Adobe Creative Cloud (InDesign, Photoshop, Illustrator, After Effects, Premiere Pro). Operations rely heavily on Excel, Access, and VBA for workflows.
More than 1,800 company-operated locations in the U.S. and Canada, plus over 425 international franchised stores and an online storefront at BathandBodyWorks.com.
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