Auto & General Australia Tech Stack

General insurer serving Australian market across auto, home, pet and travel

Insurance 9 Sherwood Rd, PO Box 342 1,001–5,000 employees Founded 1999 Privately Held

Auto & General Australia operates a multi-product general insurance business backed by a mid-market tech stack anchored in legacy systems (AS/400, SAS, VB.NET) and modern cloud infrastructure (GCP, BigQuery). Active adoption of RAG and Astro alongside replacement of Jenkins, Bamboo, and Bitbucket signals a shift toward AI-assisted customer interaction and simplified deployment pipelines. Operations-heavy hiring (42 roles) combined with active project work on fraud detection, claims management, and pricing infrastructure reflects an organization focused on operational efficiency and risk mitigation rather than pure growth.

Tech Stack 82 technologies

Core StackSAS Python Power BI Go BigQuery ArcGIS Jira Confluence C# SQL R Genesys Avaya GCP Data Lake Genesys Cloud QGIS Microsoft Office Excel AS/400 Microsoft Project Docebo Google Workspace UiPath VB.NET RSA Archer Word PowerPoint Google Docs Gmail+47 more

AdoptingRAG Astro

ReplacingJenkins Bitbucket Bamboo Adobe Experience Manager

What Auto & General Australia Is Building

◆Challenges

Ensuring oh&s compliance
Improving risk reporting
Detecting fraudulent insurance activities
Operational resilience
Claims cost efficiency
Improving fraud detection
Managing delivery risk for tech change initiatives
Providing reliable risk insights
Complex motor claims management
Improving pricing infrastructure

▲Active Projects

Project coordination and management on complex / large loss claims
Incident management
Continuous improvement of reporting suite
Emerging technology adoption assurance
Technology roadmap development
New product platform development
Cps 230 implementation
Rollout and continuous improvement of risk in change framework
Live pricing system rating changes
System process transformations

Hiring Activity

Steady140 roles · 50 in 30d

Department

Ops

Support

Engineering

Finance

Security

Data

Legal

Seniority

Mid

Senior

Manager

Lead

Junior

Notable leadership hires: Head of Architecture

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About Auto & General Australia

Auto & General Australia is a privately held general insurer founded in 1999 and headquartered in Brisbane, covering car, motorcycle, home, contents, pet, and travel insurance products across Australia. The company serves millions of Australian customers and operates as both underwriter and insurer. With 1,001–5,000 employees, the organization spans operations, customer support, engineering, finance, security, and data functions. Current project focus spans claims management automation, fraud detection, pricing system overhauls, and operational risk frameworks — priorities that align with the insurance industry's core challenges of cost control and fraud prevention.

Headquarters9 Sherwood Rd, PO Box 342

Company Size1,001–5,000 employees

Founded1999

Hiring MarketsAustralia

Frequently Asked Questions

What technology does Auto & General Australia use?

Core stack: SQL, SAS, R, Python, GCP, BigQuery, Genesys, Power BI, UiPath. Legacy: AS/400, VB.NET. Currently adopting RAG and Astro; replacing Jenkins, Bamboo, and Bitbucket.

What is Auto & General Australia working on?

Active projects: claims management automation, fraud detection systems, live pricing platform, risk reporting, technology roadmap, and change management frameworks — reflecting focus on operational efficiency and compliance.