Authority Brands Tech Stack

Franchise operations platform for home service brands

Consumer Services Columbia, Maryland 501–1,000 employees Founded 2017 Privately Held

Authority Brands operates a portfolio of 15 home service franchise brands across 2,000+ territories in North America and Latin America, supported by a corporate team of ~300. The tech stack centers on ServiceTitan (field service software), NetSuite (ERP), and AWS infrastructure (Redshift, Lambda, Glue, RDS), with finance and operations teams driving reporting, reconciliation, and forecasting — pain points around payment failures, scheduling compression, and inventory management suggest the platform is focused on operational efficiency and cash-flow reliability across a fragmented franchisee base.

Tech Stack 47 technologies

Core StackNetSuite Power BI Google Analytics AWS Redshift AWS RDS AWS Lambda AWS Glue Python iPad Word Excel Service Titan Microsoft Office Azure Microsoft 365 Exchange Online Windows ServiceTitan RingCentral Hyperion PowerPoint Meta Instagram Outlook Xactimate Dash SharePoint SQL Git+16 more

What Authority Brands Is Building

◆Challenges

Reducing outstanding payment issues
Maximizing productivity and revenue
Compress call scheduling
Inventory management
Compliance issues
Reducing customer complaints
Growing new business across franchise system
Transaction errors
Financing escalations
Monitoring failed payments

▲Active Projects

Corelogic dash and xactimate reporting
Full bank reconciliation processes
Local seo initiatives
Annual budgeting and forecasting
Monthly reporting and dashboards
Board deck preparation
E-commerce sales operations
Social media content
Marketplace expansion
Guerilla marketing tactics

Hiring Activity

Steady120 roles · 45 in 30d

Department

Ops

Construction

Finance

Support

Sales

Marketing

Data

Seniority

Junior

Mid

Senior

Manager

Lead

Director

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About Authority Brands

Authority Brands is a private franchise management company founded in 2017 and headquartered in Columbia, Maryland. The company holds and operates 15 home service brand franchises (swimming pool maintenance, plumbing, cleaning, pest control, HVAC, restoration, and related services) across the United States, Canada, and Latin America. More than 1,000 franchise owners operate the 2,000+ territories under Authority's umbrella. The corporate organization of ~300 staff provides training, operational support, marketing systems, and technology infrastructure to franchisees. Active hiring is concentrated in operations and corporate support functions, with secondary focus on construction, finance, and sales roles.

HeadquartersColumbia, Maryland

Company Size501–1,000 employees

Founded2017

Hiring MarketsUnited States, India

Frequently Asked Questions

What tech stack does Authority Brands use?

Authority Brands operates ServiceTitan for field service management, NetSuite for enterprise resource planning, and AWS (Redshift, Lambda, Glue, RDS) for data and analytics infrastructure. BI reporting runs on Power BI and Oracle Hyperion; communications via RingCentral; marketing and social via Meta and Instagram.

What is Authority Brands working on?

Key initiatives include ServiceTitan and Xactimate reporting integration, full bank reconciliation processes, local SEO expansion, annual budgeting and forecasting, monthly dashboards, e-commerce sales operations, and marketplace expansion across the franchise network.