Aurelian automates non-emergency call routing and resolution for 911 dispatch centers (PSAPs), freeing dispatchers to handle actual emergencies. The tech stack—Python, React, TypeScript, Claude, ClickHouse—reflects a voice-AI and data-pipeline foundation. Active projects signal heavy integration work (legacy telephony, RPA for data entry, cross-functional GTM/product initiatives), and the hiring mix leans heavily engineering while building out sales and support, indicating post-MVP scaling into production deployments.
Notable leadership hires: Chief of Staff
Aurelian serves public safety answer points (PSAPs) with a software system that routes, triages, and resolves non-emergency calls automatically—noise complaints, general questions, administrative inquiries—so human dispatchers remain available for genuine emergencies. The company operates in the 51–200-employee range, headquartered in Seattle. Internal pain points center on call-taker burnout and understaffing at emergency communications centers, which directly inform the product's value proposition around reducing call volume and wait times for critical calls.
Core stack includes Python, React, TypeScript, Claude for language processing, and ClickHouse for data warehousing. Also uses Ashby for recruiting and Google Sheets for internal workflows.
Current projects include scalable voice AI for a virtual operator platform, legacy telephony integration, RPA automation for data entry, and mission-critical deployment reliability optimization alongside customer onboarding and site deployments.
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