ATN International Tech Stack

Telecom infrastructure and connectivity for rural and remote markets across the Caribbean and US

Telecommunications Beverly, Massachusetts 501–1,000 employees Founded 1987 Public Company

ATN International is a public telecom operator focused on underserved rural and remote regions, particularly across the Caribbean. The company's tech stack is heavily weighted toward CRM, customer support, and business operations (Salesforce, Zendesk, Gainsight, HubSpot, NetSuite) — typical for a sales-and-service-led telecom — with minimal recent adoption signals. Their active project list reflects operational pain: unified customer experience, CRM platform implementation, customer success retention, and churn reduction dominate the roadmap, indicating friction in the existing sales and support model.

Tech Stack 10 technologies

Core StackSalesforce Zendesk Gainsight HubSpot NetSuite Microsoft Office Excel Word Outlook PowerPoint

What ATN International Is Building

◆Challenges

Call center operational alignment
Sales channel efficiency
Reducing churn
Improving customer satisfaction
Maximizing sales and profitability
Inventory management
Loss prevention
Union negotiations
Employee engagement
Hr process automation

▲Active Projects

Unified customer experience strategy
Pop-up shops
Direct community sales initiatives
Union partnership program
Hr automation initiative
Customer journey mapping
Crm and cx platform implementation
Customer success retention programs
Voice of the customer feedback loops
Targeted campaigns and lead generation activities

Hiring Activity

Minimal15 roles · 0 in 30d

Department

Sales

Support

Finance

Ops

Seniority

Manager

Mid

Senior

Junior

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About ATN International

ATN International operates wireless and wireline infrastructure across the United States and internationally, with primary focus on the Caribbean region. The company serves residential, business, and government customers through high-speed internet, fixed and mobile wireless, video, and voice services, alongside carrier and enterprise offerings including fiber transport and tower facilities. Founded in 1987 and publicly traded on Nasdaq, ATN maintains local brands across its markets while pursuing a centralized operational strategy in historically underserved areas. The company has been investing in communications infrastructure for over 30 years.

HeadquartersBeverly, Massachusetts

Company Size501–1,000 employees

Founded1987

Hiring MarketsGuyana, United States, Canada, Trinidad and Tobago

Frequently Asked Questions

What tech stack does ATN International use?

Core platforms are Salesforce, Zendesk, Gainsight, HubSpot, NetSuite, and Microsoft Office suite. No active adoption or replacement initiatives are currently in motion.

Is ATN International addressing customer churn?

Yes. Active projects include customer success retention programs, customer journey mapping, and unified customer experience strategy — addressing churn reduction as a stated pain point.