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Asksuite Tech Stack

AI reservation assistant and omnichannel platform for independent hotels

IT Services and IT Consulting Madrid 51–200 employees Founded 2017 Privately Held

Asksuite operates a conversational AI and communication platform purpose-built for hotel operations, with a tech stack anchored in Python, PostgreSQL, and GCP—standard choices for a data-driven SaaS company. Active hiring skews heavily toward support and customer success roles, paired with simultaneous work on data infrastructure optimization and churn reduction, indicating a company scaling customer operations while wrestling with retention and internal process efficiency.

Tech Stack 15 technologies

Core StackFreshdesk Python JavaScript Power BI Tableau Make PostgreSQL Zapier n8n SQL Cloud Run Pipedrive GCP

AdoptingMetabase Looker Zapier Make

What Asksuite Is Building

◆Challenges

Reducing customer churn
Reducing churn rate
Removing retention barriers
Inefficient data infrastructure
Repetitive processes
Real-time dashboard deficiency
Reducing manual work in conversion funnels
Identifying bottlenecks in conversion funnels
Reducing support tickets

▲Active Projects

Process improvement for implementation success
Customer health monitoring dashboard
Automation of cs workflows
Data infrastructure optimization
Make integration development
Cloud run service creation
Conversion funnel optimization
Onboarding of new clients

Hiring Activity

Accelerating10 roles · 5 in 30d

Department

Support

5

Sales

2

Customer-Success

1

Data

1

Ops

1

Other

1

Seniority

Mid

5

Intern

4

Junior

1

Manager

1

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About Asksuite

Asksuite provides an AI-powered reservation assistant and omnichannel communication platform for independent hotels, hotel groups, and resorts. The product centralizes guest communication across multiple channels and automates booking capture and revenue conversion. The company operates across 80+ countries with 4,000+ active clients. Founded in 2017 and based in Madrid, Asksuite employs 51–200 people and is expanding hiring in Brazil.

HeadquartersMadrid

Company Size51–200 employees

Founded2017

Hiring MarketsBrazil

Frequently Asked Questions

What tech stack does Asksuite use?

Asksuite's core stack includes Python, JavaScript, PostgreSQL, and GCP Cloud Run. Analytics and BI layer on Power BI and Tableau. Workflow automation via Make, Zapier, and n8n. CRM integration with Pipedrive and Freshdesk for support ticketing.

What is Asksuite working on?

Current projects include customer health monitoring dashboards, data infrastructure optimization, conversion funnel analysis, Make integration development, and automation of customer success workflows to reduce manual work and support ticket volume.