Aman operates a portfolio of 36 luxury properties across 20 countries, with 5,000–10,000 employees and hiring acceleration across operations, sales, and hospitality roles. The tech stack is mature but heavily weighted toward property management (Micros, Opera, SiteMinder, Zenoti) and business intelligence (Tableau, Power BI, Oracle, SAP), with SAP currently being adopted—indicating a transition toward more centralized financial and operational control across the global portfolio. Core pain points center on cost control, payroll optimization, occupancy maximization, and waste reduction, suggesting the organization is balancing luxury service delivery with margin pressure.
Tech Stack 39 technologies
What Aman Is Building
◆Challenges
- Cost control
- Compliance with usali standards
- Controlling payroll costs
- Increasing room revenue
- Maximizing occupancy
- Waste reduction
- Reducing food waste
- Maximizing profit targets
- Implementing quality assurance processes
- Health and safety compliance
▲Active Projects
- Menu development
- Sales strategy development for aman residences in japan
- Seasonal events
- Implement new services and experiences
- Coordinate guest activities and events
- Planning business model, budget and staffing
- Training program development
- Cross-exposure task force coordination
- 4dx goal implementation
- Menu rollouts
Hiring Activity
Department
Seniority
Notable leadership hires: Residential Sales Director, Security Director, Human Resources Director, Finance Director, Spa & Wellness Director
