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Allcat Claims Service Tech Stack

Tech-enabled insurance claims outsourcing and adjusting services

Insurance San Antonio, Texas 501–1,000 employees Privately Held

Allcat Claims Service operates a distributed network of 8,000+ adjusters handling claims across residential, commercial, and catastrophe segments, backed by a contact-center and workflow-management infrastructure currently undergoing modernization. The tech stack is enterprise-standard (Microsoft 365, Okta, SentinelOne, RingCentral, Xactimate) with hiring momentum in support and operations roles — signaling scaling pressure in volume handling and contact-center operations rather than product innovation.

Tech Stack 21 technologies

Core StackFortinet Okta SentinelOne Intune Canva Microsoft Office Avaya RingCentral Excel Cisco Meraki Tenable Sumo Logic Adobe Outlook Word Xactimate Windows 10 Windows 11 macOS Android Microsoft 365

What Allcat Claims Service Is Building

Challenges

  • Moderate to high complexity claims
  • Overlooked opportunities
  • Costly mistakes
  • Rapid integration of emerging technology
  • High-volume workload
  • Workload surges
  • Catastrophe operations
  • Scaling contact center operations
  • Optimizing workforce management
  • Maintaining robust network security

Active Projects

  • Enhancing contact center infrastructure
  • Implementing wfm strategies

Hiring Activity

Accelerating15 roles · 6 in 30d

Department

Support
5
Ops
3
Legal
2
Engineering
1
Operations
1
Security
1

Seniority

Junior
6
Senior
4
Director
1
Manager
1
Mid
1
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About Allcat Claims Service

Allcat Claims Service is an outsourced insurance claims and adjusting provider, part of the Claim Assist Solutions family of brands. The company serves insurance carriers with end-to-end claims management, from assignment through resolution, across residential, commercial, catastrophe, and large-loss verticals. Allcat operates a national network of adjusters positioned near claim locations and manages desk-adjusting and third-party administration (TPA) operations. The company emphasizes accuracy and speed in claims processing and has invested in quality assurance and paperless operations. Current operational focus includes enhancing contact-center infrastructure and implementing workforce-management strategies to handle high-volume and surge-driven workloads.

HeadquartersSan Antonio, Texas
Company Size501–1,000 employees
Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does Allcat Claims Service use?

Allcat operates on Microsoft 365 (Office, Outlook, Word, Intune), Okta for identity, RingCentral for communications, Xactimate for claims estimation, security tools (SentinelOne, Fortinet, Tenable), and Sumo Logic for monitoring.

Where is Allcat Claims Service headquartered?

Allcat Claims Service is headquartered in San Antonio, Texas, and operates across the United States with a network of 8,000+ adjusters nationwide.

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