Global B2B wholesale marketplace connecting manufacturers with international buyers
Alibaba.com operates a cross-border sourcing platform serving millions of suppliers and buyers across 190+ countries. The hiring mix — sales-heavy with emerging investments in data, logistics, and merchant operations — reflects an org scaling go-to-market while tackling operational complexity: active projects span AI search, WhatsApp community management, cross-border logistics, and customs clearance, suggesting a shift from pure marketplace infrastructure toward supplier enablement and localized buyer support.
Notable leadership hires: Operations Lead, Merchant Product Lead
Alibaba.com is the B2B marketplace business of Alibaba Group, built to enable small manufacturers and distributors (primarily in China, India, Pakistan, Thailand, and the US) to reach global buyers across 190+ countries. The platform hosts hundreds of millions of product listings across 40+ categories including electronics, machinery, and apparel, with buyers and sellers exchanging hundreds of thousands of messages daily. Operations span sourcing, payment processing (via Kyriba and SAP Treasury), data analytics, logistics coordination, and merchant support. The company is headquartered in Hangzhou and operates as a subsidiary of the publicly traded Alibaba Group.
Alibaba.com has active hiring in 12 countries: China, South Korea, Taiwan, United States, Mexico, Spain, Germany, United Kingdom, Singapore, Vietnam, Canada, and Indonesia.
Active projects include an AI search engine for product discovery, WhatsApp community management for large buyers, cross-border logistics procurement, customs clearance strategy, merchant lifecycle optimization, and sales enablement tools.
Core tools include SQL, Python, R, Excel, Tableau, and Power BI for analytics; SAP Treasury and Kyriba for financial operations; Instagram, Meta, LinkedIn, YouTube, WhatsApp, and Google Maps for marketplace and communication infrastructure.
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