Operations and marketing consulting for process optimization and campaign management
Alfafam is a small consulting firm (11–50 people, founded 2021) anchored in marketing automation and operations tooling. The stack is heavy on email/SMS platforms (Klaviyo, Mailchimp, HubSpot, Omnisend, Attentive) and project-management software (ClickUp, Asana, Monday, Jira, Notion), reflecting their core work: helping clients implement CRM systems, build service blueprints, and reduce manual workflows. Hiring is concentrated in marketing and ops roles, with decelerating velocity — a sign of either consolidation after early growth or a tight near-term pipeline.
Alfafam provides management consulting across operations, project management, product management, HR, and digital marketing. The firm specializes in staffing, recruitment, process optimization, and cost reduction for both short and long-term client engagements. Their active work includes email and SMS campaign setup, customer journey automation, CRM/PM system implementation, and service documentation — all backed by tools like HubSpot, Klaviyo, and ClickUp. The team operates from Miami, Florida and has recent hiring activity in Brazil.
Klaviyo, Mailchimp, HubSpot, Zoho Campaigns, Omnisend, Twilio, and Attentive are core to their stack. They also run YouTube and Google Ads campaigns and use CallRail for call tracking.
Email/SMS campaigns, automated customer journeys, CRM and project-management implementation, SOP development, workflow automation, YouTube and Google Ads, and audience research and segmentation.
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