A

Acefone Tech Stack

Cloud omnichannel contact center platform with voice, video, and messaging

Telecommunications Gurgaon, Haryana 201–500 employees Founded 2019 Privately Held

Acefone operates a multi-protocol communication platform serving 5,000+ businesses globally, built on Node.js, Java, and WebRTC across AWS, Azure, and GCP. The stack reveals a vendor-agnostic infrastructure strategy. Active adoption of Salesforce and Zoho CRM signals a pivot toward deeper CRM integration, while concurrent projects on voice AI agents and speech recognition suggest the company is scaling toward conversational AI features—a natural extension of their IVR and contact center foundation.

Tech Stack 24 technologies

Core StackTableau Node.js Java MySQL AWS Next.js Nest.js PHP Laravel Python API Connect Azure GCP WebRTC WebSocket Rasa Dialogflow Google Cloud Speech-to-Text Azure Cognitive Services AWS Lex

AdoptingSalesforce Zoho CRM

What Acefone Is Building

◆Challenges

Compliance documentation loss
Customer issue resolution delays
Lead-to-order cycle
Streamlining business processes

▲Active Projects

Scalable crm system implementation
Workflow automation across functions
Dashboard and reporting implementation
Interactions hub
Contact center studio
Api connect
Voice ai agent implementation
Speech recognition integration
Real-time ai pipeline optimization

Hiring Activity

Accelerating6 roles · 4 in 30d

Department

Engineering

3

Sales

2

Ops

1

Seniority

Lead

3

Senior

3

Company intelligence

Find more companies like Acefone by tech stack, pain points and active projects

Get started free

About Acefone

Acefone is a cloud-based omnichannel communication platform designed for enterprises and contact centers. The product integrates voice (VoIP, IVR, auto-dialers), video conferencing, SMS, and WhatsApp into a single interface, marketed as the Interactions Hub, Contact Center Studio, and API Connect. The company operates from Gurgaon, India, serves customers across multiple geographies, and maintains ISO 27001 and CERT-IN certifications with 99.5% uptime availability. Current hiring is concentrated in engineering and sales roles, with leadership-level positions active.

HeadquartersGurgaon, Haryana

Company Size201–500 employees

Founded2019

Hiring MarketsIndia

Frequently Asked Questions

What communication channels does Acefone support?

VoIP calling with multi-level IVR, auto-dialers, SMS, WhatsApp, HD video conferencing, and API-driven integrations. All accessible from a single dashboard.

What CRM platforms does Acefone integrate with?

Acefone is actively adopting Salesforce and Zoho CRM integrations, signaling expansion into native CRM workflows beyond their standalone contact center offering.

Similar Companies in Telecommunications

Other companies in the same industry, closest in size

M

MasTec Communications Group