American Airlines Tech Stack

Airline operations powered by Azure cloud and data platforms

Airlines and Aviation Dallas-Fort Worth, Texas 10,001+ employees Public Company

American Airlines operates a large-scale infrastructure across 1,300+ aircraft and hundreds of airports, built on a hybrid stack of legacy systems (FORTRAN, Oracle, SQL Server) and modern cloud services (Azure ecosystem, Databricks, Python). Active hiring is heavily operations-focused (94 of 227 open roles), with simultaneous investments in generative AI use cases, data migration to Azure, and internal control system redesigns—reflecting the dual challenge of maintaining aging operational systems while modernizing for customer experience and cost efficiency.

Tech Stack 92 technologies

Core StackTableau Power BI Azure Data Factory Azure Functions Databricks Python Apache Spark SQL Server Oracle Azure DevOps C# .NET SAS Java Microsoft Office Hyperion Financial Management Azure Azure Data Lake Storage Event Hub Azure Stream Analytics SQL Excel FORTRAN Visual Basic Word PowerPoint XML Workbrain Genesys Cloud VoIP+62 more

What American Airlines Is Building

◆Challenges

Operational reliability
Ensuring timely return to service
Vendor management
Cost efficiency improvement
Improving customer service and employee experience
Increasing revenue
Supplier performance improvement
Fast paced environment
Ensuring safety compliance
On-time performance

▲Active Projects

Fleet engineering projects
Category strategy development for customer, airports, and professional services
Data migration and engineering solutions using azure
Design and implementation of accounting systems
System modifications for internal control
Gen ai and agentic ai use cases for customer experience and commercial initiatives
Emergency action plans
Srm process adoption across procurement
Chatbot experience development
Improving international customer and baggage connectivity

Hiring Activity

Accelerating230 roles · 110 in 30d

Department

Ops

Engineering

Support

Finance

Product

Sales

Data

Seniority

Senior

Manager

Mid

Junior

Director

Principal

Staff

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About American Airlines

American Airlines is a major U.S. carrier operating mainline and regional fleets across six continents with established hubs and route networks. The organization manages crew scheduling (Workbrain), customer communications (Genesys Cloud), revenue and financial planning (Hyperion, Tableau, Power BI), and analytics infrastructure spanning SQL, Oracle, and Azure-based data lakes. With over 10,000 employees distributed across flight operations, reservations, maintenance, and corporate functions, the company is addressing operational reliability, on-time performance, baggage connectivity, and cost reduction while layering in AI-driven customer service and chatbot initiatives.

HeadquartersDallas-Fort Worth, Texas

Company Size10,001+ employees

Hiring MarketsUnited States, Barbados, Spain, Canada, France, Australia, Costa Rica, Dominican Republic

Frequently Asked Questions

What cloud platform does American Airlines use?

Microsoft Azure is the primary cloud foundation, including Data Lake Storage, Data Factory, Stream Analytics, Event Hub, Functions, and Databricks for analytics and data engineering.

What is American Airlines working on?

Active projects include fleet engineering, data migration to Azure, generative AI for customer experience, chatbot development, baggage/international connectivity improvements, and supplier relationship management process adoption.