A1 Telekom Austria AG Tech Stack

Austria's largest telecom operator building 5G and fiber infrastructure

Telecommunications Wien, Österreich 5,001–10,000 employees Founded 1881 Public Company

A1 Telekom Austria operates Austria's most extensive mobile and fixed-line network, serving 5.3+ million mobile customers and 2.1+ million fixed lines. The tech stack emphasizes operational visibility (Splunk, Grafana) and process automation (ServiceNow, Celonis, Blue Prism, Camunda), reflecting a carrier focused on SLA compliance and incident response at scale. Active projects around AI automation prioritization and conversational AI system design signal a shift toward automating customer interactions and internal workflows—a common pain point for incumbents managing legacy infrastructure alongside modern service demands.

Tech Stack 36 technologies

Core StackSplunk Python Linux PostgreSQL Angular Elixir FastAPI Java C# GitLab Sentry Grafana TypeScript ServiceNow OpenAI Docker Splunk SOAR PowerShell Windows CRM Git HTML CSS Celonis Blue Prism Camunda Azure AI Azure Cognitive Services Pydantic AI Excel+6 more

What A1 Telekom Austria AG Is Building

◆Challenges

Kosten transparent steuern
Ensuring sla compliance
Improving first response rate
Optimizing incident handling
Optimizing service channels
Scalable hybrid location models
Identifying new growth opportunities
Optimizing conversational ai system
Improving network security
Scaling automation solutions

▲Active Projects

Pilot projects with partners
Soc as a service implementation
Zentrale lizenzdatenbank aufbauen
Ai automation prioritization
Ai interaction design
Ai system standards definition
Service roadmap
Scalable hybrid location models
Sourcing concepts
Early-stage development of new business models

Hiring Activity

Accelerating40 roles · 20 in 30d

Department

Sales

Engineering

Product

Support

Security

Design

Legal

Marketing

Seniority

Senior

Mid

Manager

Intern

Lead

Junior

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About A1 Telekom Austria AG

A1 Telekom Austria is Austria's largest communications provider, offering mobile, fixed-line voice, internet, digital television, and IT services to consumers and businesses. The company operates as part of the A1 Telekom Austria Group, which spans seven countries across Central and Eastern Europe and serves over 24 million users. A1 functions as a full-stack telecom operator: it builds and maintains network infrastructure (fiber and 5G), manages customer relationships across multiple brands (A1, bob, Red Bull MOBILE, Yesss!), and provides B2B solutions including IT services, wholesale access, and mobile business payments. As a public company founded in 1881, it remains headquartered in Vienna and is a subsidiary of América Móvil.

HeadquartersWien, Österreich

Company Size5,001–10,000 employees

Founded1881

Hiring MarketsAustria

Frequently Asked Questions

What is A1 Telekom Austria's customer base?

A1 serves 5.3+ million mobile customers and over 2.1 million fixed access lines in Austria, operating as part of a Group serving 24+ million users across Central and Eastern Europe.

What tech stack does A1 Telekom Austria use?

Core infrastructure relies on Splunk (monitoring), ServiceNow (IT service management), PostgreSQL (databases), and process automation tools including Celonis, Blue Prism, and Camunda. AI capabilities include Azure AI, OpenAI, and Azure Cognitive Services.