Design-led eyewear retailer scaling sales and store operations across Brazil
Zerezes is a design-focused eyewear retailer based in Rio de Janeiro with 201–500 employees, founded in 2012. The company is in aggressive sales-led hiring mode (53 active sales roles out of 73 total, 48 posted in the last 30 days) while simultaneously overhauling its commercial data infrastructure: migrating to HubSpot, building data governance, and evolving a customer data platform—alongside projects to optimize store operations and automate customer journeys. The tech stack (Shopify, Power BI, Looker, n8n, Pipefy) and pain-point clustering (inventory, store expense control, supplier management, peak-period sales) reveal a retailer caught between rapid expansion and operational fragmentation.
Notable leadership hires: People Culture Head
Zerezes designs and sells eyewear (prescription lenses, sunglasses, prescription frames) through a combination of physical retail stores and e-commerce channels. The company emphasizes design and sustainability as brand pillars. Operationally, Zerezes runs a multi-store model in Brazil with growing complexity around inventory, vendor relationships, and commercial execution during peak seasons. The organization is currently investing in people culture, performance evaluation systems, and a high-performance commercial sales team structure, signaling a move from founder-led operations toward scalable leadership.
Yes, heavily. Sales represents 53 of 73 active roles (73% of open headcount), indicating accelerated hiring velocity in the sales department.
Core tools: Shopify (e-commerce), TOTVS (ERP), HubSpot (CRM, currently being migrated), Power BI and Looker (analytics), n8n and Pipefy (automation), plus Google Workspace and Adobe Creative Suite.
Other companies in the same industry, closest in size