YH brasil Tech Stack

Customer service and contact center solutions for Brazilian enterprises

Consumer Services Alphaville Empresarial, São Paulo 501–1,000 employees Privately Held

YH Brasil operates a contact center and customer service solutions boutique serving mid-market enterprises across Brazil. The tech stack centers on Salesforce, HubSpot, and Canvas for customer engagement, paired with WhatsApp and eSocial for operational delivery. Hiring velocity is accelerating with 15 roles posted in the last 30 days—heavily skewed toward junior talent in sales and support, suggesting rapid team expansion rather than specialized capability building.

Tech Stack 11 technologies

Core StackSalesforce HubSpot JavaScript Canvas Microsoft 365 SQL WhatsApp eSocial Microsoft Office Excel CRM

What YH brasil Is Building

◆Challenges

Reducing vehicle downtime
Resolving level 1 technical issues
Monitoring system performance
Improving user adoption
Ensuring quality compliance
Improving customer service processes
Operational metrics improvement
Internal flow improvement
Customer journey improvement
Reverting cancellations

▲Active Projects

Beyond the club

Hiring Activity

Accelerating30 roles · 15 in 30d

Department

Sales

Support

Administration

Admin

Finance

Ops

Telemarketing

Seniority

Junior

Mid

Senior

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About YH brasil

YH Brasil provides customer service and contact center operations for mid-market companies across diverse segments in Brazil. The company is positioned as a premium services partner, built around customer experience and customer success practices. Operating from São Paulo with 501–1,000 employees, the organization uses Salesforce and HubSpot as core CRM and engagement platforms, supplemented by WhatsApp for omnichannel communication. Current operational priorities include reducing vehicle downtime, resolving first-level technical issues, and improving customer service processes and internal workflows.

HeadquartersAlphaville Empresarial, São Paulo

Company Size501–1,000 employees

Hiring MarketsBrazil

Frequently Asked Questions

What technology does YH Brasil use for customer service?

Salesforce, HubSpot, Canvas, WhatsApp, Microsoft 365, and SQL form the core stack. eSocial integration handles Brazilian regulatory compliance for payroll and labor.

Where is YH Brasil headquartered?

Alphaville Empresarial, São Paulo, Brazil. Operations are Brazil-focused with no international hiring indicated.