Full-service law firm with 7 offices serving Fortune 500 to early-stage tech clients
Wiggin and Dana is a 200+ lawyer partnership operating across corporate, litigation, IP, and wealth-preservation practices. The stack is standard enterprise legal (iManage, NetDocuments, Microsoft 365), but pain points around billing discrepancies, cash-flow optimization, and high-volume matter intake suggest internal process fragmentation—compounded by stated interest in AI solutions and a new experience database under development. Recent hiring velocity skews finance and legal roles, indicating active scaling of back-office and client-facing capacity.
Wiggin and Dana is a full-service law partnership founded in 1934, headquartered in New Haven with offices in Boston, Connecticut, New York, Philadelphia, Washington DC, and Florida. The firm serves Fortune 500 institutions, mid-market companies, and emerging technology founders across litigation, transactional, IP, and wealth advisory. Revenue generation runs through matter-based billing, with documented friction in closing processes, aging-balance collection, and billing-line reconciliation—areas the firm is actively addressing through workflow improvement and database modernization initiatives.
Wiggin and Dana uses iManage and NetDocuments for document/matter management, Microsoft 365 (Office, Outlook, Teams) and Active Directory/Entra for collaboration and identity, plus Windows and macOS endpoints. Standard enterprise legal tech, no custom development tooling.
Active projects include a new experience database, current-awareness monitoring, matters-integration systems, and billing-close automation. Pain points are aging balances, cash-flow optimization, and high-volume billing discrepancies, suggesting internal process modernization is underway.
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