Global ceramics and bathroom products manufacturer scaling digital operations
Villeroy & Boch is a 275-year-old ceramics and bathroom fixtures maker with 12,000 employees across 140 markets, now consolidating onto SAP S/4HANA and building data infrastructure around Looker Studio and SQL. The hiring pattern — sales and marketing roles dominating a 41-position pipeline, paired with active projects in HR data harmonization, production visibility, and AI-driven manufacturing — signals a company simultaneously scaling commercial operations and addressing operational fragmentation across global sites.
Villeroy & Boch Group manufactures premium ceramics, bathroom products, and dining & lifestyle goods under two main brands. The company operates manufacturing facilities globally and sells through architects, developers, and direct-to-consumer channels across 140 markets. At 10,000+ employees, the org spans production, supply chain (SAP SCM, EWM, Transportation Management in use), sales, marketing, and support functions. Current operational focus centers on cost planning visibility, HR data consistency across countries, production process transparency, and after-sales service improvement — challenges typical of large, geographically dispersed manufacturers modernizing legacy systems.
Core ERP: SAP (S/4HANA, ABAP, Fiori UI). Analytics: Looker Studio, SQL. HR: Workday. CRM: Salesforce. Office: Microsoft 365. Currently adopting SAP S/4HANA across the group.
Key initiatives: digital twins of production sites, AI production officers, group-wide HR and personnel reporting, automated compliance, FTE cost planning, international digitalization, and after-sales KPI improvements. Active market expansion in bathroom & wellness, especially Italy.
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