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Util-Assist Inc. Tech Stack

AMI and utility operations consulting for North American utilities

Utilities Newmarket, ON 51–200 employees Founded 2005 Privately Held

Util-Assist operates as a consulting and managed-services bridge between vendors and utilities navigating infrastructure modernization. The hiring mix—weighted toward consulting and senior roles, with active US market expansion projects—reflects a business pivoting from Canadian-focused services toward cross-border growth. Pain points around legacy system retirement and digital migration signal they're helping utilities through operational transitions that require both technical expertise and commercial negotiation.

Tech Stack 11 technologies

Core StackHubSpot AWS AMI Microsoft Office Adobe Acrobat Word Excel PowerPoint Visio SharePoint Outlook Microsoft Project

What Util-Assist Inc. Is Building

◆Challenges

Operational migration to digital
Expanding presence across the u.s.
Scaling data solutions across cloud and on-premise
Ensuring data integrity and regulatory compliance
Optimizing data pipelines for cost-effectiveness
Retiring legacy manual/amr systems
Financial viability of ami investments
Retiring legacy infrastructure
Managing stranded assets
Expanding u.s. utility market presence

▲Active Projects

Targeted u.s. go-to-market strategy
Business development and sales initiatives
Customer referral strategies
Cost-benefit modeling for ami, mdm, cis
Ami business case development
Vendor proposal evaluation for ami, cis, miv
Vendor pricing analysis
Client discovery documentation
Rfp and procurement document development
Business process re-engineering documentation

Hiring Activity

Accelerating9 roles · 7 in 30d

Department

Consulting

3

Ops

2

Sales

2

Data

1

Executive

1

Seniority

Senior

4

Director

2

Mid

2

Lead

1

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About Util-Assist Inc.

Util-Assist provides professional and managed services to electric, water, and gas utilities across North America, with deep roots in advanced metering infrastructure (AMI) since its 2005 founding. The company operates across five service lines: CustomerAssist (billing and call-center support), SyncAssist (AMI exception handling and data synchronization), PowerAssist (outage communications), SecureAssist (critical-infrastructure security), and consulting. Core offerings span strategy, procurement, deployment, and optimization for large-scale meter and grid technology projects. Util-Assist is a subsidiary of Alectra Energy Services and headquartered in Newmarket, Ontario.

HeadquartersNewmarket, ON

Company Size51–200 employees

Founded2005

Hiring MarketsCanada, United States

Frequently Asked Questions

What does Util-Assist do?

Util-Assist provides consulting and managed services to utilities implementing advanced metering infrastructure (AMI), meter data management, and critical-infrastructure security. Services include strategy, procurement, deployment, billing support, and outage management across electric, water, and gas sectors in North America.

Where is Util-Assist headquartered?

Util-Assist is headquartered in Newmarket, Ontario, Canada. The company is a subsidiary of Alectra Energy Services and operates across North America, with current expansion into US utility markets.