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USIC Tech Stack
Underground utility locating and infrastructure damage prevention at national scale
USIC performs 84+ million utility locates annually for 1,500+ utilities and municipalities across North America using a field-operations-dominated org (796 ops roles vs. 3 sales, 2 HR) and a mature enterprise stack (Workday, Salesforce, Zendesk, GIS/CAD tools). The hiring velocity and project focus on workforce planning, succession planning, and turnover retention point to operational scaling under labor constraints—their documented pain points include 48-hour turnaround pressures, high overtime demand, and employee retention at a company built on field-crew throughput.
Tech Stack 18 technologies
Core StackRevit Workday Zendesk Salesforce DailyPay AutoCAD Civil 3D QGIS LiDAR GNSS CAD GIS BIM Microsoft Office Bing Maps Google Maps Excel Word Outlook
What USIC Is Building
◆Challenges
- 48-hour turnaround time
- High volume of locates
- Tight turnaround times
- Overtime and weekend shifts
- High overtime demand
- High overtime requirement
- Retain high performing individuals
- Mitigate turnover disruption
- Billing accuracy
- Balancing legal risk with operations
▲Active Projects
- Succession planning
- Workforce planning
- Transform raw sensor data into deliverables
- Improve internal data pipelines
- Create libraries and templates
- System testing during upgrades
- Implementing new functions
- Career development
- Develop commercial collateral
- Develop expanded offerings
Hiring Activity
Steady800 roles · 320 in 30d
Department
Seniority
Company intelligence
