USAA Tech Stack

Financial services platform for military members and families

Financial Services San Antonio, Texas 10,001+ employees Founded 1922 Privately Held

USAA operates a multi-product financial services platform (banking, insurance, investments) built on a legacy-modern hybrid stack: SAP S/4HANA and Pega for core operations, Java/COBOL/Go for applications, and an emerging observability layer (Elasticsearch/Logstash/Kibana) alongside Adobe Campaign and Salesforce Marketing Cloud adoption. Rapid hiring across ops, support, and data (361 roles in 30 days) coupled with active projects on digital advice, member analytics, and automation suggests a push to modernize customer experience and operational efficiency within a heavily regulated environment.

Tech Stack 40 technologies

Core StackSAP S/4HANA Java Swift JavaScript Kotlin C++ Go Python Elasticsearch Workday SAP Tableau PowerPoint Pega SAP FS-CD Objective-C COBOL HTML CSS SQL Logstash Kibana Actimize Elasticsearch, Logstash, Kibana SCADA UPS BMS CMMS Oracle Cloud R+10 more

AdoptingElasticsearch, Logstash, Kibana Adobe Campaign Salesforce Marketing Cloud

What USAA Is Building

◆Challenges

Improving member experience
Workload surges
Catastrophe response operations
Product compliance with regulations
Improving operational effectiveness
Risk mitigation
Process inefficiencies
Marketing optimization
Ensuring consistency and alignment across lines of business
Keeping mortgage products current with investor guidelines

▲Active Projects

Digital advice product lifecycle
Advice distribution strategies
Advice operating model
Build blended staffing models
End-to-end member experience analytics instrumentation
Advanced automation solutions
Annual and multi-year program roadmap
Maturing security logging platform
Developing association-wide advice standards and governance
Rating algorithm variable refresh

Hiring Activity

Accelerating600 roles · 360 in 30d

Department

Ops

115

Support

Finance

Product

Data

Sales

Marketing

Seniority

Mid

221

Senior

167

Director

Lead

Junior

Manager

Notable leadership hires: Business Strategy Director

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About USAA

USAA provides banking, insurance, investment, and financial planning services exclusively to active-duty military, veterans, and their families. Founded in 1922, the organization operates at 10,000+ employees from San Antonio, Texas, serving a specialized and loyal member base. The tech footprint reflects both stability (SAP, COBOL systems managing core banking and risk) and modernization (cloud adoption, marketing automation, real-time analytics). Active projects center on digital advice distribution, member experience instrumentation, and process automation—all critical for competing in digital-first financial services while maintaining compliance and managing operational complexity.

HeadquartersSan Antonio, Texas

Company Size10,001+ employees

Founded1922

Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does USAA use?

Core systems: SAP S/4HANA, SAP FS-CD, Pega. Applications: Java, COBOL, JavaScript, Python, Go, C++, Swift, Kotlin. Data/observability: Elasticsearch, Logstash, Kibana, Tableau, Oracle Cloud, R. Adopting: Adobe Campaign, Salesforce Marketing Cloud.

What is USAA working on?

Key initiatives include digital advice product lifecycle, advice distribution strategies, member experience analytics, advanced automation, security logging maturation, and governance frameworks for advice standards.