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University Support Services Tech Stack

Operations and enrollment platform for international medical education

Higher Education Great River, NY 201–500 employees Privately Held

University Support Services operates the administrative backbone for St. George's University, managing admissions, enrollment, payroll, and financial operations across a distributed international student and faculty base. The organization is actively upgrading its HRIS and payroll infrastructure (Workday, SQL, SAP Concur) while simultaneously building marketing automation and attribution analytics—a dual focus that reflects both operational scaling pressures and a push to quantify student recruitment ROI.

Tech Stack 11 technologies

Core StackWorkday Salesforce Mailchimp Power BI Tableau Excel Salesforce Marketing Cloud SQL AMPscript SAP Concur Microsoft Access

What University Support Services Is Building

Challenges

  • Wage and hour compliance
  • Process efficiency improvements
  • Timely payroll processing
  • Automation of payroll processes
  • Optimizing processes and improving efficiency
  • Improving channel-level roi measurement
  • Quantifying marketing contribution to revenue
  • Designing incrementality tests

Active Projects

  • Payroll and hris system upgrades
  • Annual compensation processes
  • Hris upgrade project
  • Payroll automation initiative
  • Payroll audit project
  • Email campaign execution & automation
  • Journey builder development
  • Process improvement initiatives to streamline workflows
  • Financial reporting and analytics using power bi
  • Multi-touch attribution deployment

Hiring Activity

Accelerating6 roles · 4 in 30d

Department

HR
3
Marketing
2
Finance
1

Seniority

Manager
2
Senior
2
Lead
1
Mid
1
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About University Support Services

University Support Services is a privately held affiliate of St. George's University, an international medical education institution with students and faculty from 151 countries across its Grenada campus. USS handles end-to-end administrative and operational functions: student admissions and recruitment, enrollment management, financial aid processing, payroll, HR operations, and clinical support. The organization maintains primary offices in Great River, NY and Penn Plaza, New York City, with affiliated teams distributed globally. The current hiring mix—concentrated in HR, marketing, and finance—tracks with active initiatives around payroll system modernization, compensation process redesign, and marketing measurement.

HeadquartersGreat River, NY
Company Size201–500 employees
Hiring MarketsUnited States

Frequently Asked Questions

What tech stack does University Support Services use?

USS operates on Workday, Salesforce (including Marketing Cloud), Mailchimp, SAP Concur, Power BI, Tableau, SQL, and Microsoft Access. The stack reflects both legacy administrative systems and modern marketing automation tooling.

Where is University Support Services headquartered?

USS is headquartered in Great River, NY with an additional major office at Penn Plaza in New York City. The organization supports St. George's University, which operates its main campus in Grenada, West Indies.

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