Uniform rental, workwear, and facility services at scale across North America
UniFirst operates a labor-intensive, geographically distributed service business: 270+ service locations, 300,000+ customer locations, and 16,000+ employees servicing 2M+ workers daily. The tech stack is enterprise-focused (ServiceNow, Oracle ERP, Azure infrastructure, Splunk), built for operational coordination across manufacturing, logistics, and field service — not product innovation. Current hiring is sales-driven (34% of 525 roles) with accelerating velocity, but pain points reveal execution gaps: route coverage staffing shortages, compliance tracking, and cross-selling friction within existing accounts.
Notable leadership hires: Shipping & Mending Lead, Lead Generation Specialist
UniFirst is a publicly traded (NYSE: UNF) uniform and workwear supplier operating across North America since 1936. The company manages three business lines: uniform and workwear rental/lease/purchase programs; facility services and janitorial supplies; and specialized programs for cleanroom and nuclear industries. Manufacturing spans five ISO-9001-certified facilities producing branded workwear, protective clothing, and floorcare products. Distribution and service delivery run through 270+ locations across the US, Canada, UK, and Colombia, supported by a 16,000-person workforce serving over 300,000 customer locations. Revenue model is transaction-volume and account-coverage driven.
Wilmington, Massachusetts. The company operates 270+ service locations across North America, with hiring presence in the US, Canada, UK, and Colombia.
ServiceNow (ITSM), Oracle ERP, Azure cloud infrastructure (Functions, SQL, Cosmos DB), Splunk (monitoring), MuleSoft (integration), and Microsoft enterprise tools (Teams, 365, Active Directory).
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