U

Unified Support Tech Stack

Audio-visual systems integrator and managed services provider

Information Technology & Services London 2–10 employees Founded 2021 Privately Held

Unified Support operates a mixed-stack AV and unified communications integrator built on industry-standard hardware (Biamp, Shure, Crestron, Extron, Cisco, Poly, Lutron) and software tools (ConnectWise, Zoom, Teams, Q-SYS). The hiring velocity is accelerating with a support-heavy department mix (8 of 20 open roles) and active project work spanning digital signage, access control, and office relocations — typical for a services-led firm scaling field operations and post-installation support.

Tech Stack 34 technologies

Core StackCisco Zoom Scala Xero QuickBooks Biamp Shure Poly Crestron Extron Lifesize Polycom Teams Brightsign ConnectWise Sage Sage 50 Experian SharePoint Excel Word PowerPoint RS-232 Dante AES67 Lutron Windows Barco Q-SYS Sonos+4 more

What Unified Support Is Building

◆Challenges

Post-implementation fault resolution
Maintaining remote network reliability
Tight event deadlines
Expanding network scale
Unpredictable event demands
Delivering projects on time
Reactive maintenance calls
Ensuring seamless delivery of digital advertising content
Reducing downtime of av equipment
Streamlining bookkeeping processes

▲Active Projects

Specification and procurement of new hardware and software
Digital signage network installation
Office relocations
Installation of access control systems
Post-implementation fault resolution
Firmware updates for logging services
Digital content deployment
Project setups in connectwise
Managing rebate schemes & reporting
Updating balance score cards

Hiring Activity

Accelerating20 roles · 10 in 30d

Department

Support

8

Engineering

4

Finance

2

Ops

2

Construction

1

Sales

1

Security

1

Seniority

Mid

12

Senior

4

Junior

2

Manager

1

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About Unified Support

Unified Support is a London-based AV and unified communications integrator founded in 2021. The firm provides hardware procurement, system design, installation, remote monitoring, maintenance, and managed services to mid-market customers. Their tech foundation includes Biamp, Shure, Crestron, and Extron hardware; Cisco and Poly conferencing systems; and ConnectWise for service delivery operations. Current project activity spans digital signage networks, office relocations, access control system deployment, and firmware management across distributed customer estates. Pain points center on post-implementation fault resolution, remote network reliability, and maintaining uptime during unpredictable customer demand spikes.

HeadquartersLondon

Company Size2–10 employees

Founded2021

Hiring MarketsUnited Kingdom, Gibraltar

Frequently Asked Questions

What audio-visual hardware brands does Unified Support work with?

Unified Support integrates Biamp, Shure, Crestron, Extron, Cisco, Poly, Lutron, Barco, and Q-SYS hardware; handles Zoom and Teams conferencing; uses digital signage platforms including Brightsign and Scala.

What project management tools does Unified Support use?

ConnectWise is their primary project and service delivery platform. Finance operations use Sage, Xero, and QuickBooks; office tools include SharePoint, Excel, Word, and PowerPoint.