Shared services provider managing HR, payroll, finance, and IT for UK government departments
UKSBS operates a multi-ERP environment built on ServiceNow, Workday, and Oracle Fusion, currently mid-transition away from legacy Oracle EBS. The project pipeline reveals heavy infrastructure modernization work—government transformation, multi-ERP platform consolidation, and Workday cutover—paired with internal pain around legacy training and system dependencies. Hiring leans senior (4 of 8 open roles) across HR and operations, suggesting deep stakeholder and change-management focus over headcount scaling.
UKSBS is a public sector shared-services company delivering HR and payroll, finance, procurement, and IT operations to four UK government owners: the Department for Business and Trade, Department of Energy Security and Net Zero, Department of Science, Innovation and Technology, and UK Research and Innovation. Founded in 2007, the organization operates as a nonprofit with 501–1,000 employees and is headquartered in Swindon. The company specializes in consolidating mission-critical back-office functions across multiple government departments, with current focus on replacing aging ERP systems and building modern self-service digital capabilities.
Primary systems are ServiceNow, Workday, Oracle Fusion, SolarWinds, Microsoft 365, and Okta. The company is migrating away from legacy Oracle EBS and implementing Workday and Oracle Fusion as part of a multi-ERP consolidation effort.
Major initiatives include a government transformation programme, multi-ERP platform transition (Workday and Oracle Fusion cutover), digital self-serve capability build, and modernization of legacy training content into elearning formats.
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