Union Gospel Mission operates a multi-service nonprofit addressing homelessness, addiction, and poverty across ten locations in the Vancouver region. The tech stack is lean—Salesforce, Square, NetSuite, and Microsoft 365—typical of nonprofits managing donor relations, operations, and financials at modest scale. Hiring is heavily skewed toward support and operations staff (junior-to-mid level), which reflects the hands-on, street-level service model; notable pain points cluster around donor acquisition, housing affordability constraints, and health/safety compliance—operational challenges that money and process maturity could partly address.
Union Gospel Mission has delivered direct services—meals, shelter, counseling, outreach, recovery programs, and affordable housing—to individuals and families in poverty and homelessness since 1980. The organization spans ten sites across Metro Vancouver, the Fraser Valley, and Greater Victoria, with a 201–500-person workforce split primarily between frontline support and operations roles. Active programs include transitional housing, family services, substance-use recovery, and resource clinics. The nonprofit model relies on fundraising and donor cultivation; current initiatives include capital campaigns and efforts to deepen major-gift relationships.
Salesforce (donor/case management), NetSuite (ERP/financials), Square (payments), Microsoft 365, Active Directory, and Azure AD form the core stack.
Headquarters in Vancouver, BC. Ten locations across Metro Vancouver, the Fraser Valley, and Greater Victoria.
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