Fire protection design, installation, and monitoring across Canada
Troy Life & Fire Safety operates a full-service life safety business spanning fire alarm systems, suppression equipment, nurse call, security, and energy solutions. The tech stack is traditional (AutoCAD, Revit, ERP, DocuSign) with no modern adopts signaling, which aligns with a company running legacy operational workflows; their pain-point list reveals the core friction: ERP friction, order-processing delays, back-order management, and profitability reporting gaps — classic symptoms of a services business stretched across design, installation, and monitoring without integrated digital operations.
Troy Life & Fire Safety is a Canadian employee-owned provider of life safety and fire protection solutions, founded in 2007 and headquartered in Owen Sound, Ontario. The company operates across fire sprinkler design and installation, central station monitoring, fire extinguisher service, nurse call systems, emergency lighting, and security — serving commercial, residential, industrial, and healthcare facilities nationwide. With 1,001–5,000 employees and a mixed workforce spanning operations, engineering, design, construction, and support, Troy delivers 24/7 service coverage. The project mix reflects both new system design work (using Revit for 3D modeling) and ongoing service (retrofits, tenant improvements, account setup).
Primary tools include Microsoft Office suite (Word, Excel, PowerPoint, Outlook), AutoCAD, Revit for 3D fire protection modeling, DocuSign for contracts, ERP systems, SharePoint, Vista, and field instruments like multimeters and PLCs.
Canada only. All hiring activity is concentrated domestically across the company's coast-to-coast service footprint.
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