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Travelport Tech Stack

Travel retail platform connecting airlines, agencies, and OTAs globally

Information Technology & Services Langley, Berkshire 1,001–5,000 employees Founded 1971 Privately Held

Travelport operates a distribution and payments platform for the travel industry, with a stack anchored on Salesforce, ServiceNow, and Oracle — enterprise tools suited to managing complex B2B partnerships across airlines, travel agents, and online travel agencies. The hiring shape skews heavily toward support (24 roles) relative to product and engineering (3 combined), and projects center on customer onboarding, churn reduction, and commercial model redesign for emerging markets — suggesting Travelport is in execution and retention mode rather than product-led expansion.

Tech Stack 11 technologies

Core StackServiceNow Salesforce Oracle Power BI CRM Excel PowerPoint Oracle HCM Cloud SOAP JSON

What Travelport Is Building

Challenges

  • Improving customer satisfaction
  • Improving service delivery
  • Reducing incident resolution time
  • Reducing response time
  • Enhancing customer satisfaction
  • Customer onboarding challenges
  • Gaps in pipelines
  • Complex customer issues
  • Service improvement plan
  • Maintaining high csat

Active Projects

  • Testing new releases of products/tools
  • Annual business plan
  • Quarterly business review
  • Mytravelport platform adoption
  • Customer advocacy to product teams
  • Rich content and branding onboarding
  • Operational plans for enterprise and regional partners
  • Reducing customer churn through integrated delivery and product enhancements
  • Designing a new commercial model for emerging markets
  • Customer operations efficiency assessment

Hiring Activity

Accelerating40 roles · 20 in 30d

Department

Support
24
Sales
10
Finance
2
Marketing
2
Product
2
Engineering
1
HR
1

Seniority

Mid
20
Junior
6
Senior
6
Lead
5
Director
3
Intern
1
Manager
1

Notable leadership hires: Business Development Director

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About Travelport

Travelport is a UK-based travel commerce platform founded in 1971, now operating as an independent marketplace connecting travel buyers and sellers. The company serves airlines, travel management companies, travel agents, and online travel agencies across 14+ countries, with active hiring in Romania, Kazakhstan, Egypt, the Philippines, the United States, and others. The product portfolio includes the MyTravelport platform and integrated payment and distribution services. Current operational priorities include reducing customer churn, improving service delivery and incident resolution times, and streamlining onboarding for enterprise and regional partners.

HeadquartersLangley, Berkshire
Company Size1,001–5,000 employees
Founded1971
Hiring MarketsRomania, Kazakhstan, Egypt, United Kingdom, Philippines, United States, China, Austria

Frequently Asked Questions

What countries does Travelport hire in?

Travelport is hiring across 14 countries: Romania, Kazakhstan, Egypt, UK, Philippines, USA, China, Austria, Greece, UAE, Portugal, Japan, Mexico, and Poland. Most roles are in support and sales.

What tech stack does Travelport use?

Core systems include Salesforce CRM, ServiceNow, Oracle (including HCM Cloud), Power BI for analytics, and JSON/SOAP for APIs. Excel and PowerPoint round out operational tooling.

Is Travelport hiring engineering roles?

Travelport has 42 active roles, but only 1 in engineering. Most hiring is in support (24), sales (10), and leadership roles (8 across product, finance, marketing).

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