Managed IT services provider focused on security and Microsoft 365 infrastructure
Total IT operates a managed services business built on Microsoft's enterprise stack—365, Defender, Intune, Azure AD—paired with network infrastructure and cyber advisory. Their active project list (security roadmaps, incident response, network transformation) and hiring velocity (6 roles in 30 days across support, engineering, and security) indicate scaling toward a mature cyber practice, while pain points around margin protection and profitability suggest they're optimizing service delivery economics as they grow.
Total IT is a managed service provider (MSP) founded in 2006 and based in Bedford, England, serving mid-market clients across IT infrastructure, security, and cloud services. The company specializes in Microsoft 365 deployments, network solutions, and cyber advisory—building security roadmaps and incident response capabilities for enterprise clients. With 11–50 employees and accelerating hiring, they are expanding support, engineering, and security staffing while scaling their internal processes to handle larger, more complex engagements.
Total IT's core stack centers on Microsoft: 365, Defender, Intune, Azure AD, Teams, and SharePoint. They also deploy ITIL processes, Active Directory, Hyper-V, DNS, and Dropbox for clients.
Current projects include client cyber security roadmaps, incident response function improvement, Microsoft 365 security posture enhancements, network transformation, and building a mature cyber practice.
Other companies in the same industry, closest in size