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Toho Water Authority Tech Stack

Regional water utility serving 470k customers across central Florida

Utilities Kissimmee, FL 501–1,000 employees Founded 2003 Government Agency

Toho Water Authority operates 15 water treatment plants, 9 reclamation facilities, and 4,779 miles of combined pipe across a three-county service area in central Florida. The org is capital-intensive — a $1.5B+ five-year improvement program is underway — and infrastructure-heavy hiring (ops-dominant, followed by engineering and construction roles) reflects active management of collection/distribution system design and hydraulic modeling for major projects. Pain-point data shows classic utility scaling challenges: PMO governance, cost control across multi-year programs, and regulatory complexity.

Tech Stack 10 technologies

Core StackArcGIS SCADA ArcGIS Enterprise ArcGIS Experience Builder ArcGIS Desktop CCTV Microsoft Office Outlook GIS Google Maps

What Toho Water Authority Is Building

◆Challenges

Capital improvement project management
Budgeting and cost control
Stakeholder coordination
Fast-paced development
Shifting regulatory requirements
Increasing complexity
Complex multi-year capital programs
Capital-intensive environment
Issues with ami programs
Improving pmo governance

▲Active Projects

Design collection and distribution system projects
Private development master plans
Hydraulic modeling for capital projects
Capital improvement program
Greenfield wastewater plant
Capital program exceeding $1.5 billion over next five years

Hiring Activity

Accelerating15 roles · 8 in 30d

Department

Ops

7

Engineering

3

Construction

2

Data

1

HR

1

Support

1

Seniority

Mid

10

Junior

2

C-Level

1

Director

1

Senior

1

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About Toho Water Authority

Toho Water Authority was established in 2003 by Florida legislature and provides water, wastewater, and reclaimed water services to approximately 470,000 residential and commercial customers across Kissimmee, St. Cloud, Poinciana, and unincorporated areas of Osceola, Orange, and Polk counties. The utility operates 15 water treatment plants that process an average of 52 million gallons per day from the upper Floridan aquifer, distributed through 2,877 miles of potable-water mains. Wastewater treatment spans 9 reclamation facilities and 2,602 miles of collection piping with 637 lift stations. Current strategic focus includes a multi-billion-dollar capital improvement program, greenfield wastewater infrastructure, and system modernization across collection and distribution networks.

HeadquartersKissimmee, FL

Company Size501–1,000 employees

Founded2003

Hiring MarketsUnited States

Frequently Asked Questions

What is Toho Water Authority's service area?

Toho serves approximately 470,000 customers across Kissimmee, St. Cloud, Poinciana, and unincorporated portions of Osceola, Orange, and Polk counties in central Florida.

What GIS tools does Toho Water Authority use?

Toho's tech stack centers on ArcGIS (ArcGIS Enterprise, ArcGIS Experience Builder, ArcGIS Desktop) for mapping and spatial analysis, supplemented by SCADA for infrastructure monitoring and Google Maps.

What is Toho Water Authority's capital improvement plan?

Toho has a capital program exceeding $1.5 billion over the next five years, with active projects in wastewater plant development, collection/distribution system design, and hydraulic modeling for infrastructure upgrades.