TicketSwap Tech Stack

Secondary ticketing marketplace for 18M+ fans across 42 countries

Events Services Amsterdam 51–200 employees Founded 2012 Privately Held

TicketSwap operates a two-sided ticketing resale platform with 18 million registered users across 42 countries and integrations spanning 110+ primary ticket providers. The tech stack is lean (Python, SQL, Intercom) but the project list reveals active infrastructure work: real-time fan activity pipelines, data quality tooling, and error investigation systems suggest the company is scaling operational complexity faster than tooling maturity. Pain points cluster around peak-event load, fraud, and seller-error resolution — typical marketplace friction points that precede the need for dedicated fraud, ops, or data platform hires.

Tech Stack 10 technologies

Core StackIntercom Python Adobe Creative Cloud Canva SQL

What TicketSwap Is Building

◆Challenges

High volume during peak events
Accurate event configuration
Fraud prevention
Error resolution
Seller mistakes causing customer issues
Reducing seller mistakes
Improving customer satisfaction
Managing buyer seller disputes
Scaling data infrastructure
Identifying market growth drivers

▲Active Projects

Partner & secure swap event creation
Secureswap error investigation
Real-time fan activity streaming pipelines
Data infrastructure reliability improvement
Data quality and observability tooling
Market growth driver analysis
Pricing impact evaluation
Marketplace efficiency improvement
Regional growth strategy development

Hiring Activity

Accelerating10 roles · 10 in 30d

Department

Support

Sales

Data

Finance

Marketing

Ops

Partnerships

Seniority

Junior

Mid

Senior

Intern

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About TicketSwap

TicketSwap is a peer-to-peer marketplace for buying and selling tickets to concerts, festivals, sports events, theatre, and day trips. The platform operates across 42 countries with a community of 18 million+ users and direct integrations with over 110 ticket providers. The company enforces price caps to prevent scalping and uses algorithmic recommendations to surface relevant events. Headquartered in Amsterdam with a distributed team spanning 30+ nationalities, TicketSwap is structured to support both buyer and seller needs — with active work on fraud prevention, event configuration accuracy, and marketplace efficiency.

HeadquartersAmsterdam

Company Size51–200 employees

Founded2012

Hiring MarketsBelgium, Netherlands, Germany

Frequently Asked Questions

What is TicketSwap's tech stack?

Primary stack: Python, SQL, Intercom for customer support, Adobe Creative Cloud, and Canva. No major recent platform migrations or new adoptionis recorded.

How many countries does TicketSwap operate in?

TicketSwap operates across 42 countries with 18 million+ registered users. The platform integrates with over 110 ticket providers globally.