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UR Thompson Health Tech Stack

Regional health system serving 215,000 in upstate New York's Finger Lakes area

Hospitals and Health Care Canandaigua, New York 1,001–5,000 employees Founded 1904 Nonprofit

UR Medicine Thompson Health operates a multi-site healthcare system across four upstate New York counties, anchored by a 113-bed hospital with Magnet designation and stroke-center status. The tech stack is standard healthcare infrastructure—Epic for clinical workflows, UKG Pro and UltiPro for workforce management, IBM Cognos for analytics—with no active migrations or emerging tech adoption. Hiring is concentrated in clinical and direct-care roles (165 of 189 open positions), signaling focus on filling bedside and operational capacity rather than driving digital transformation.

Tech Stack 18 technologies

Core StackEpic Systems Word AWS EMR Excel PowerPoint OneNote Microsoft Office Outlook Teams Windows UltiPro MatrixCare UKG Pro IBM Cognos Analytics Horizon Microsoft Access SQL PACS

What UR Thompson Health Is Building

Challenges

  • Opioid stewardship compliance
  • Regulatory survey process
  • Staffing operations and regulatory compliance
  • Labor management
  • Evidence-based practice
  • Improving quality metrics
  • Reducing incidents
  • Improving timeliness
  • Enhancing patient care operations
  • Patient care quality

Active Projects

  • Developing efficient patient-centered workflows
  • Continuous quality improvement initiatives
  • Wellness programs in outpatient rehabilitation services department
  • Evidence-based project for your unit
  • Nurses week events
  • Recognition programs
  • Ancc magnet recognition
  • Nursing quality programs
  • Shared governance structures
  • System quality improvement program

Hiring Activity

Steady190 roles · 75 in 30d

Department

Healthcare
165
Ops
10
Finance
5
Logistics
3
HR
2
Engineering
1
Nursing
1
Support
1

Seniority

Mid
88
Junior
72
Senior
11
Lead
7
Director
5
Manager
4
Intern
1

Notable leadership hires: Director of Professional Practice, Perioperative Services Director, Medical Director, Director of Nursing

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About UR Thompson Health

UR Medicine Thompson Health is a nonprofit healthcare system founded in 1904, providing inpatient, outpatient, surgical, diagnostic, and rehabilitative services across the greater Finger Lakes region. The system includes F.F. Thompson Hospital (113 beds), a continuing care center, senior living communities, ten primary-care practices, two urgent-care centers, a cancer center affiliated with UR Medicine's Wilmot Cancer Institute, and specialty services in orthopedics, perinatal care, and breast imaging. The organization serves approximately 215,000 people across Ontario, Livingston, Monroe, and Wayne counties with a workforce of over 1,700 associates and 550 clinical practitioners. Current operational priorities center on staffing, regulatory compliance (including opioid stewardship), labor management, and quality-metric improvements across inpatient and outpatient care.

HeadquartersCanandaigua, New York
Company Size1,001–5,000 employees
Founded1904
Hiring MarketsUnited States

Frequently Asked Questions

What is UR Medicine Thompson Health?

A nonprofit health system in upstate New York's Finger Lakes region founded in 1904. It operates a 113-bed hospital, skilled nursing, senior living, ten primary-care practices, urgent care, and specialty services (cancer, orthopedics, perinatal) serving ~215,000 people across four counties.

Is UR Medicine Thompson Health hiring nurses?

Yes. Healthcare roles make up 165 of 189 active open positions. Nursing-related positions include opportunities for nursing leadership (Director of Nursing) and clinical staff roles at various seniority levels.

What clinical systems does Thompson Health use?

Epic Systems for clinical workflows, UKG Pro and UltiPro for HR and workforce management, MatrixCare for care coordination, IBM Cognos Analytics for reporting, and PACS for medical imaging.

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