Commercial waste and recycling services for UK businesses
First Mile operates a waste-management and recycling platform serving over 30,000 UK businesses, with B Corp certification. The tech stack is enterprise-focused (Salesforce, Dynamics 365, NetSuite, Power BI) but sparse on operational automation, suggesting a business-process-heavy operation where margin and ROI optimization happen in spreadsheets and BI tools rather than embedded software. Active hiring across sales, ops, and logistics signals scaling of field operations alongside efforts to improve customer acquisition efficiency and paid-campaign ROI.
First Mile is a London-based waste management and commercial recycling company, founded in 2004 and structured as a privately held B Corp. The company serves over 30,000 UK businesses with a service portfolio spanning general waste collection, zero-to-landfill recycling, confidential shredding, electronics and battery recycling, and specialist material streams (glass, plastics, textiles, paper). Operations run 24/7 with flexible collection and support. The business is mid-market in headcount (201–500 employees) and currently hiring across sales, operations, and logistics to support growth.
Salesforce, Dynamics 365, NetSuite, Power BI, SQL, Microsoft 365, Teams, SharePoint, and Office suite. No automation or workflow platforms listed.
Over 30,000 businesses rely on First Mile's recycling and waste-management services across the UK.
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