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The Federal Savings Bank Tech Stack

Federally chartered mortgage lender operating across all 50 states

Financial Services Chicago, IL 1,001–5,000 employees Founded 2012 Privately Held

The Federal Savings Bank is a mortgage-focused lender managing high-volume loan pipelines while scaling sales operations—46 of 58 open roles are in sales, with active hiring across junior and mid-level bankers. The tech stack (Encompass, Five9, MeridianLink, NMLS) is standard mortgage-industry infrastructure, but the pain-point pattern reveals friction in loan-closure speed (30-day target) and compliance overhead, suggesting operational maturity challenges at volume.

Tech Stack 10 technologies

Core StackNMLS Encompass Five9 MeridianLink Articulate Storyline PowerPoint Camtasia Microsoft Office Excel Windows

What The Federal Savings Bank Is Building

◆Challenges

Managing large pipeline
Extract business from partnerships
30 day loan closure
Ensuring compliance with guidelines
High volume inbound leads
Reduce prospecting time
Reducing loan closing times
High-volume loan processing
Regulatory changes
Fast-paced sales environment

▲Active Projects

Refinance initiatives
Evolving sales methodologies
Seamless transition of new mortgage bankers and operations employees
Mortgage banker training program
Driving innovation in sales processes
Expanding market presence and revenue streams
Establishing and managing team budget

Hiring Activity

Decelerating60 roles · 10 in 30d

Department

Sales

46

Finance

7

Ops

3

HR

1

Support

1

Seniority

Junior

25

Mid

15

Senior

13

VP

5

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About The Federal Savings Bank

The Federal Savings Bank is a privately held, federally chartered mortgage lender headquartered in Chicago. Founded in 2012, it operates as the largest veteran-owned bank in the country and serves homebuyers across all 50 states. The company specializes in VA loans, FHA loans, jumbo mortgages, conventional loans, and construction financing, alongside education-focused customer engagement. With 1,001–5,000 employees, the organization runs a sales-led operation focused on mortgage origination, underwriting, and loan closure.

HeadquartersChicago, IL

Company Size1,001–5,000 employees

Founded2012

Hiring MarketsUnited States, Syria

Frequently Asked Questions

What is The Federal Savings Bank's tech stack?

Primary tools include NMLS (regulatory), Encompass (loan origination), Five9 (call center), MeridianLink (loan management), Articulate Storyline and Camtasia (training content), and Microsoft Office suite.