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TCONTAKTO SAC Tech Stack

Peruvian call center and business process outsourcing operator

IT Services and IT Consulting Lima, Lima 201–500 employees Founded 2006 Privately Held

TCONTAKTO is a Lima-based contact center and outsourcing firm founded in 2006, now scaling rapidly with 62 open roles and accelerating hiring velocity. The tech stack centers on Power BI, SQL, BigQuery, and Google Cloud Dataflow—a modern analytics foundation—while active projects focus on sales dashboards, opportunity detection in mid-market, and data infrastructure modernization. Pain points around sales indicator discrepancies and operational anomaly detection signal a shift from manual contact center operations toward data-driven performance visibility.

Tech Stack 12 technologies

Core StackPower BI Python BigQuery SQL Excel Microsoft Office POS Android Dataflow Dataproc Pub/Sub PowerPoint

What TCONTAKTO SAC Is Building

◆Challenges

Monitoring database performance
Analyzing sales indicator discrepancies
Detecting incomplete sales
Auditing sales quality
Identifying operational anomalies
Training new outbound sales staff
Expanding commercial area
Recruiting sales talent
Expanding outsourcing services
Modernizing data infrastructure

▲Active Projects

Design and execute commercial strategy
Developing sales dashboards
Analyzing sales indicator results
Detect opportunities in medium and large companies
Align client needs with technology solutions
Opportunity identification mid-large enterprises
Client needs alignment tech solutions
Mi banco campaign
Data infrastructure modernization strategy
Analytics platform evolution initiatives

Hiring Activity

Accelerating60 roles · 35 in 30d

Department

Sales

33

Support

9

Logistics

6

HR

5

Data

3

Ops

3

Finance

1

Operations

1

Seniority

Junior

49

Mid

7

Senior

3

Manager

2

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About TCONTAKTO SAC

TCONTAKTO provides call center, business process outsourcing, direct marketing, and business intelligence services to mid-market and enterprise clients in Peru and the region. The company operates a 200+ person operation in Lima with core service lines spanning inbound/outbound contact center, personnel outsourcing, and commercial intelligence. Hiring is concentrated in sales (33 roles) and support (9 roles), reflecting expansion into larger client accounts. Active work includes sales strategy design, client-technology alignment, and infrastructure modernization initiatives.

HeadquartersLima, Lima

Company Size201–500 employees

Founded2006

Hiring MarketsPeru

Frequently Asked Questions

What tech stack does TCONTAKTO use?

Power BI, SQL, BigQuery, Google Dataflow, Dataproc, and Pub/Sub for analytics and data processing. Also uses Android, Python, POS, and Microsoft Office suite.