Enterprise connectivity and ICT services platform for Indian businesses
TTBS operates a broad ICT services portfolio—connectivity, collaboration, cloud, security, and marketing solutions—anchored in Azure and Microsoft enterprise tools (ServiceNow, Salesforce, Exchange, Active Directory). The tech stack reveals a company consolidating around cloud-native infrastructure (Azure, OpenShift, Kubernetes) while actively adopting Azure's security layer (Defender, Sentinel, Entra) and migrating customers from pay-as-you-go to committed service plans. Sales-heavy hiring (29 roles open) against modest engineering (11) signals a growth-through-coverage model, supported by active demand-generation and SMB segment expansion initiatives.
Notable leadership hires: Head FP&A
Tata Tele Business Services is India's largest ICT services provider for businesses, part of the Tata Group conglomerate. The company delivers six service lines: data services, voice services, collaboration platforms, cloud and SaaS, cybersecurity, and marketing solutions. Core infrastructure runs on Azure and Microsoft ecosystem tools (ServiceNow for service management, Salesforce for sales operations). With 1,001–5,000 employees headquartered in Navi Mumbai, TTBS operates entirely within India and is actively managing billing migrations, customer journey digitization, and infrastructure modernization while addressing cost pressures and churn reduction in the SMB segment.
TTBS uses Azure, ServiceNow, Salesforce, Kubernetes, Docker, OpenStack, and Microsoft security tools (Azure AD, Defender, Sentinel, Entra). Design tools include Figma, Adobe XD, and Photoshop. Backend runs on SQL Server, Linux, and PowerShell automation.
TTBS uses SIEM, SOAR, Azure AD, Purview, Microsoft Defender, Azure Defender, and Azure Sentinel. Currently adopting Azure Sentinel and Azure Defender for Cloud to expand security monitoring and threat response capabilities.
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