ServiceMaster Restoration Services (SRS) - West Coast Tech Stack

West Coast disaster restoration and water damage mitigation franchise

Consumer Services Benicia, California 201–500 employees Founded 1985 Privately Held

ServiceMaster Restoration Services (West Coast) operates a field-heavy restoration business—49 open roles, 28 in ops and 15 in construction—with hiring velocity decelerating. Their tech stack is stripped-down (Xactimate, QuickBooks, Office suite, iOS devices) with no active migration, suggesting the company prioritizes field execution and project management over platform modernization. Active projects span water/mold restoration, loss documentation, and sales pipeline-building; pain points cluster around profitability and vendor reconciliation, not technology gaps.

Tech Stack 10 technologies

Core StackQuickBooks Xactimate iPhone iPad Word Excel Dash Windows Microsoft Office Outlook

What ServiceMaster Restoration Services (SRS) - West Coast Is Building

◆Challenges

Post-disaster restoration
Water damage restoration
Maintaining profitability
Minimizing business interruption
Meeting financial goals
Increasing sales and profitability
Customer complaints
Timely vendor payments
Vendor account reconciliation
Construction project billing

▲Active Projects

Post-disaster restoration projects
Restoring large residential properties after water damage
Loss documentation and estimation
Emergency response tasks
Documentation and reporting
Water and microbial damage restoration projects
Annual territory sales plan
New business opportunity identification
Outbound cold calling and client meetings
Opening new branch

Hiring Activity

Decelerating50 roles · 7 in 30d

Department

Ops

Construction

Sales

Finance

Operations

Seniority

Mid

Junior

Manager

Lead

Senior

Notable leadership hires: Crew Chief

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About ServiceMaster Restoration Services (SRS) - West Coast

ServiceMaster Restoration Services (West Coast) is a disaster restoration and water damage mitigation provider operating as a top-ranked ServiceMaster franchise in California. The company handles fire, water, smoke, mold, and sewage remediation for residential and commercial properties, supported by IICRC-certified technicians across multiple locations. Field teams use Xactimate for loss estimation, QuickBooks for financial management, and standard Microsoft Office tools. The business model relies on rapid emergency response and project management accuracy; current growth focuses on new branch openings and sales territory expansion in the region.

HeadquartersBenicia, California

Company Size201–500 employees

Founded1985

Hiring MarketsUnited States

Frequently Asked Questions

What technology does ServiceMaster Restoration Services use?

Primary tools are Xactimate (loss estimation), QuickBooks (accounting), Microsoft Office (Word, Excel, Outlook), and iPad/iPhone for field teams. No active tech migrations are underway.

What does ServiceMaster Restoration Services do?

The company provides disaster restoration, water/fire/smoke damage remediation, mold remediation, and sewage cleanup for residential and commercial properties. Founded in 1985, it operates as a certified ServiceMaster franchise and IICRC-designated provider.