Steno operates a court reporting and litigation support platform anchored in three layers: remote depositions (Steno Connect videoconferencing), deferred-payment financing (DelayPay), and bespoke services for large-scale cases. The tech stack is sales and finance-heavy (Salesforce, NetSuite, Adaptive Planning, PandaDoc, Salesforce CPQ), reflecting a business model where deal structure and financial terms drive competitive advantage. Active hiring in sales (14 roles) paired with projects around CPQ platform launch and deal-approval acceleration suggests Steno is scaling transactional velocity and moving away from manual pricing workflows.
Notable leadership hires: Chief of Staff
Steno delivers court reporting and litigation support services to law firms and corporate legal departments, combining in-person and remote deposition services with a proprietary remote platform (Steno Connect) and a non-recourse deferred-payment program (DelayPay). The company was founded in 2018 and operates as a fully remote team of over 400 employees across the United States and Canada. Revenue comes from court reporting labor, platform licensing, and financing arrangements. The business is managing expansion into new geographies while refining internal workflows around pricing, forecasting, and retention—typical scaling challenges for a service-first platform.
Steno Connect, a remote litigation platform combining videoconferencing with exhibit handling. Steno also offers DelayPay, a non-recourse deferred-payment option for depositions, and bespoke solutions for large-scale litigation.
Salesforce (sales), NetSuite (financials), Adaptive Planning (forecasting), Salesforce CPQ (quoting), PandaDoc (documents), HubSpot, Looker, Tableau, and Google Workspace. No major tech replacements or new-tool adoptions are signaled.
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