Southern Cross Care Tech Stack

Largest nonprofit aged care provider in Australia, operating 50+ residential communities

Hospitals and Health Care Melbourne, Victoria, Australia 1,001–5,000 employees Nonprofit

Southern Cross Care runs one of Australia's largest not-for-profit aged care networks across multiple states, with a tech stack anchored on Microsoft 365, SAP, and Databricks — suggesting a hybrid operational and analytics infrastructure. The hiring acceleration is concentrated in healthcare roles (predominantly mid-level and junior), while pain points cluster around staffing shortages, legacy system migrations, and funding classification accuracy, pointing to an organization scaling care delivery while modernizing backend operations.

Tech Stack 12 technologies

Core StackDatabricks Apache Spark Azure Data Factory Power BI SAP Microsoft 365 Microsoft Office Excel Word Adobe Basware Epicor

What Southern Cross Care Is Building

◆Challenges

Staffing shortage for support workers
Managing unspent funds
Budgeting capital projects
Preventive maintenance oversight
Contractor management oversight
Migrating legacy systems
Optimizing system integrations
Inaccurate funding classification
Staff training gaps
Ensuring compliance with health and safety regulations

▲Active Projects

Site-specific clinical funding support for an-acc classifications
Redevelopment and extension of illoura village
Aruma aged care home rebuild
Asset management program
Garden and grounds maintenance at parque vista retirement estate
Redevelopment and extension of the facility
Regional education and training hub
Training program development
Toolbox session implementation

Hiring Activity

Accelerating35 roles · 15 in 30d

Department

Healthcare

Ops

Data

Finance

Operations

Seniority

Mid

Junior

Manager

Senior

Lead

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About Southern Cross Care

Southern Cross Care operates as a federation of separate not-for-profit organizations across Australia's states and ACT, providing aged care accommodation at scale. The organization manages multiple residential communities including named villages and care homes, supported by a tech backbone combining enterprise resource planning (SAP, Epicor, Basware), productivity tools (Microsoft 365), and analytics infrastructure (Databricks, Apache Spark, Azure Data Factory, Power BI). Active projects span facility redevelopment, asset management, compliance training, and clinical funding support. Current staffing challenges in support worker recruitment are being addressed through accelerated hiring, primarily mid-level care roles.

Company Size1,001–5,000 employees

Hiring MarketsAustralia

Frequently Asked Questions

What technology does Southern Cross Care use for operations?

Southern Cross Care uses SAP and Epicor for enterprise resource planning, Basware for procurement, Microsoft 365 for productivity, and Databricks + Apache Spark + Azure Data Factory for data analytics and reporting via Power BI.

What are Southern Cross Care's current operational challenges?

Key challenges include staffing shortages for support workers, legacy system migrations, funding classification accuracy, preventive maintenance oversight, and contractor management across multiple facilities.