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Southcoast Health Tech Stack

Regional health system operating three hospitals and behavioral health services across Massachusetts and Rhode Island

Hospitals and Health Care New Bedford, Massachusetts 5,001–10,000 employees Founded 1996 Nonprofit

Southcoast Health is a 5,000+ person nonprofit health system anchored in three acute-care hospitals and a behavioral health joint venture, serving Southeastern Massachusetts and Rhode Island. The tech stack reflects operational maturity across clinical (Epic, Meditech) and enterprise layers (ServiceNow, AWS, OnBase), but hiring velocity is concentrated almost entirely in healthcare roles (548 of 604 open positions), signaling acute staffing pressure rather than technology expansion—a pattern consistent with their stated challenges around recruiting specialized roles and managing high-volume admission-transfer-discharge workflows.

Tech Stack 18 technologies

Core StackEpic Systems ServiceNow AutoCAD Word Excel PowerPoint Microsoft Access WordPerfect Outlook CMMS Microsoft Office Meditech SharePoint Windows Kronos OnBase HP AWS EMR

What Southcoast Health Is Building

Challenges

  • Staffing shortage
  • Optimizing revenue
  • High volume admission transfer discharge activity
  • Removing barriers to care
  • Complex medical needs management
  • Preventing unauthorized entry
  • Expanding behavioral health services
  • Reducing utilization of health care resources
  • Fast paced environment
  • Recruiting specialized cardiologists

Active Projects

  • Integrated behavioral health program
  • Athletic training outreach services at contracted high school
  • Vna supportive care program
  • Expanding ob laborist program
  • Hospital ge prophecy program
  • Energy initiative savings
  • Department and system-wide educational programs
  • Quality improvement and regulatory readiness activities
  • Occupational health clinic support
  • Clinical decision unit

Hiring Activity

Steady600 roles · 170 in 30d

Department

Healthcare
548
Ops
15
Security
8
Finance
7
Operations
7
Rehabilitation
4
Engineering
2
Marketing
2

Seniority

Mid
263
Junior
256
Senior
46
Lead
15
Staff
11
Intern
6
Manager
3
Director
2

Notable leadership hires: Physician Medical Director, Environmental Services Lead

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About Southcoast Health

Southcoast Health operates as a nonprofit health delivery system with three hospital campuses: Charlton Memorial (Fall River), St. Luke's (New Bedford), and Tobey (Wareham), plus Southcoast Behavioral Health (Dartmouth), a joint venture with Acadia Healthcare. The system provides tertiary services including open heart surgery, angioplasty, comprehensive cancer care, neurosurgery, and weight loss surgery. As the region's sole provider of maternity services, Southcoast serves as the community's integrated care backbone. Active projects span clinical program expansion (behavioral health, obstetrics, athletic training outreach), infrastructure optimization (energy initiatives, clinical decision units), and regulatory readiness, reflecting priorities around capacity growth and operational efficiency.

HeadquartersNew Bedford, Massachusetts
Company Size5,001–10,000 employees
Founded1996
Hiring MarketsUnited States

Frequently Asked Questions

What EHR system does Southcoast Health use?

Southcoast runs Epic Systems as its primary clinical platform, supplemented by legacy Meditech systems. Both are embedded in their workflow alongside ServiceNow for enterprise service management.

Where is Southcoast Health headquartered?

New Bedford, Massachusetts. The system operates three hospitals across Southeastern Massachusetts and Rhode Island, founded in 1996 as a nonprofit community health delivery system.

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