Regional health system operating three hospitals and behavioral health services across Massachusetts and Rhode Island
Southcoast Health is a 5,000+ person nonprofit health system anchored in three acute-care hospitals and a behavioral health joint venture, serving Southeastern Massachusetts and Rhode Island. The tech stack reflects operational maturity across clinical (Epic, Meditech) and enterprise layers (ServiceNow, AWS, OnBase), but hiring velocity is concentrated almost entirely in healthcare roles (548 of 604 open positions), signaling acute staffing pressure rather than technology expansion—a pattern consistent with their stated challenges around recruiting specialized roles and managing high-volume admission-transfer-discharge workflows.
Notable leadership hires: Physician Medical Director, Environmental Services Lead
Southcoast Health operates as a nonprofit health delivery system with three hospital campuses: Charlton Memorial (Fall River), St. Luke's (New Bedford), and Tobey (Wareham), plus Southcoast Behavioral Health (Dartmouth), a joint venture with Acadia Healthcare. The system provides tertiary services including open heart surgery, angioplasty, comprehensive cancer care, neurosurgery, and weight loss surgery. As the region's sole provider of maternity services, Southcoast serves as the community's integrated care backbone. Active projects span clinical program expansion (behavioral health, obstetrics, athletic training outreach), infrastructure optimization (energy initiatives, clinical decision units), and regulatory readiness, reflecting priorities around capacity growth and operational efficiency.
Southcoast runs Epic Systems as its primary clinical platform, supplemented by legacy Meditech systems. Both are embedded in their workflow alongside ServiceNow for enterprise service management.
New Bedford, Massachusetts. The system operates three hospitals across Southeastern Massachusetts and Rhode Island, founded in 1996 as a nonprofit community health delivery system.
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