Shoppers Stop Tech Stack

Multi-channel fashion retailer with 81 stores across India

Retail Mumbai, Maharashtra 5,001–10,000 employees Public Company

Shoppers Stop operates a traditional retail infrastructure (81 physical locations, omnichannel web presence) anchored by SAP, Oracle, and POS systems, with emerging adoption of marketing automation (WebEngage, CleverTap, MoEngage) and IoT automation for store operations. Current hiring is sales-heavy (14 roles) with a cluster of ops/admin leadership positions, reflecting operational scaling challenges — notably inventory turnover and shrinkage control dominate internal pain points, signaling margin pressure across the estate.

Tech Stack 17 technologies

Core StackPower BI SAP Oracle Python Adobe Illustrator Outlook Word Excel PowerPoint Microsoft Office SQL POS WebEngage CleverTap MoEngage CAD Photoshop

What Shoppers Stop Is Building

◆Challenges

Low inventory turnover
Shrinkage control
Maximizing sourcing channels
Inventory management
Cost and margin optimization
Energy conservation projects
Customer complaint resolution
Ensuring best costs and margins
Budget and margin targets
Competition survey

▲Active Projects

Energy conservation initiative
Inventory management
Supplier performance review
Visual merchandising promotions
Season plans and weekly plans
Divisional buying and merchandising strategy
Iot automation
Display calendar planning
Category expansions
Customer feedback mechanism

Hiring Activity

Accelerating40 roles · 20 in 30d

Department

Sales

Ops

Operations

Design

Marketing

Merchandising

Product

Seniority

Manager

Junior

Mid

Senior

Lead

Notable leadership hires: Admin Maintenance Head, Unit Head, Admin & Maintenance Head

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About Shoppers Stop

Shoppers Stop is a public department-store chain headquartered in Mumbai, operating 81 stores across 37 Indian cities with a parallel e-commerce presence. The company carries over 400 international and domestic fashion brands (including exclusive arrangements with Estée Lauder Group, Tommy Hilfiger, Vero Moda) alongside a private brand portfolio (Stop, Kashish, Haute Curry, Vettorio Fratini) that comprises 15% of merchandise mix. The business caters to bridge-to-luxury positioning in India's organized retail segment and maintains a loyalty program called First Citizen. Operations span buying, merchandising, visual merchandising, inventory management, and supplier performance tracking across the footprint.

HeadquartersMumbai, Maharashtra

Company Size5,001–10,000 employees

Hiring MarketsIndia

Frequently Asked Questions

What tech stack does Shoppers Stop use?

Core systems: SAP, Oracle, POS platforms, SQL, Python for analytics. Marketing automation: WebEngage, CleverTap, MoEngage. Design/visual: Adobe Creative Suite, CAD. Business intelligence: Power BI. Office productivity: Microsoft Office suite.

What operational challenges is Shoppers Stop facing?

Primary pain points include low inventory turnover, shrinkage control, cost and margin optimization, and customer complaint resolution. Active projects address inventory management, energy conservation, and IoT automation for store operations.