Shoppers Drug Mart Tech Stack

Multi-format pharmacy and health retail chain across Canada

Retail Toronto, Ontario 1,001–5,000 employees Public Company

Shoppers Drug Mart operates 1,200+ locations across Canada serving healthcare, pharmacy, and beauty retail. Active hiring across 1,600+ open roles — dominated by healthcare (649) and sales (521) staff — reflects ongoing store operations and customer-facing expansion. Core operational focus centers on labour scheduling, inventory flow, and store profitability; the company is simultaneously scaling healthcare services (Accuro EMR adoption) and beauty category growth, suggesting a dual-track strategy to drive traffic and transaction value beyond traditional pharmacy.

Tech Stack 12 technologies

Core StackServiceNow Workday BIMI Accuro EMR Outlook POS Excel Word PowerPoint Windows

What Shoppers Drug Mart Is Building

◆Challenges

Maximizing labour productivity
Maximizing sales of beauty products
Increasing beauty product sales
Improving product flow
Inventory management
Controlling expenses
Improving store profitability
Compliance with controlled substances regulations
Drive customer traffic
Loss prevention

▲Active Projects

Pc optimum program promotion
Inventory management
Labour scheduling optimization
Work force management implementation
Annual incremental event schedule
In-store events promotion
Product flow improvement
Central fill program cpak
Maximizing labour productivity
Improve business efficiency at the store

Hiring Activity

Steady1,700 roles · 700 in 30d

Department

Healthcare

649

Sales

521

Ops

423

Pharmacy

Finance

Beauty

Logistics

Operations

Seniority

Junior

666

Mid

582

Manager

219

Senior

150

Intern

Staff

Lead

Director

Notable leadership hires: Pharmacy Director

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About Shoppers Drug Mart

Shoppers Drug Mart is Canada's largest pharmacy and health retail chain, with over 1,200 stores nationwide headquartered in Toronto. The company serves customers across pharmacy, health services, and beauty categories. Operations span workforce management, inventory optimization, compliance with controlled-substances regulations, and store-level profitability. Current hiring reflects sustained staffing needs in healthcare roles, front-line sales, and operations across the store network.

HeadquartersToronto, Ontario

Company Size1,001–5,000 employees

Hiring MarketsCanada

Frequently Asked Questions

What is Shoppers Drug Mart's tech stack?

Core systems include Accuro EMR for pharmacy, ServiceNow for service operations, Workday for HR, Windows infrastructure, and office productivity tools (Outlook, Excel, Word, PowerPoint). POS systems drive in-store transactions.

What is Shoppers Drug Mart working on?

Active projects include PC Optimum loyalty program promotion, labour scheduling optimization, inventory management, in-store events, product flow improvement, and workforce management implementation to drive store profitability.