Military retail and services operator serving 33.5M eligible military community members
The Exchange is a government retail agency operating since 1895 with 10,001+ employees across the U.S., providing tax-free shopping and services to active-duty military, retirees, Veterans, and their families. The tech stack reflects legacy infrastructure (COBOL, DB2, IBM IMS) with modern tools (Adobe, GitLab) layered on top—a common pattern in large government agencies managing mission-critical systems while modernizing at the edges. Hiring velocity is accelerating with 16 roles posted in the last 30 days, concentrated in operations and management, alongside active projects in compliance, loss prevention, and anti-harassment programs that signal operational maturity and risk mitigation focus.
The Exchange (Army & Air Force Exchange Service) is the Department of War's largest retailer, operating retail locations, restaurants, and logistics networks globally to serve eligible military populations. The organization reaches 33.5 million eligible users including active-duty service members, retirees, Veterans, National Guard members, and military families. As a major employer of military-connected talent—85% of associates are connected to the military and approximately 45% are Veterans—the Exchange functions as both a retail business and a workforce stabilizer for military communities. Operations span retail, restaurant management, and logistics, with support for deployment zones and remote locations where traditional retailers cannot operate.
Legacy systems (COBOL, DB2, IBM IMS) run core infrastructure. Modern tools include Adobe Creative Cloud, GitLab, Excel, Microsoft Office, and Microsoft Access for day-to-day operations and design work.
10,001+ employees across U.S. locations. 85% are military-connected and approximately 45% of the U.S. workforce are Veterans.
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